Ask the Experts
Q: What is the best part of your job? A: For many guests, Hawaii represents a dream destination. I love helping people find that perfect restaurant, activity or place to visit, which truly makes their dream a reality. It’s a sincere pleasure to create lasting relationships with our guests. I am always glad for the opportunity to suggest new experiences and ways for our guests to learn more about this beautiful place we call “home.” Q: Where would you suggest dining on a special occasion? A: Of course, I always recommend Aulani’s beautiful ‘AMA ‘AMA restaurant to all of our guests. But if they’re looking for someplace outside of Ko Olina, I would suggest 53 by the Sea. From the moment you walk in, you are greeted with a panoramic view of the ocean and Diamond Head. This romantic restaurant is a perfect place to fall in love for the first time—or all over again. Q: What is your favorite made-inHawaii product? A: My favorite made-in-Hawaii products would be from Mālie Organic, Kauai. Mālie Organic produces natural and organic products for your home and body. I first experienced Mālie Organic at Laniwai - A Disney Spa. I love that it’s all natural and I love how it fills my home with fragrances of Hawaiian flora. Q: What is the most unusual request you’ve received as a concierge? A: We do many weddings at Aulani, some very small and intimate, others very large and grand. One couple in particular surprised me with a unique request. They wanted their wedding guest list to be full of Disney plush bears! It turns out they are true Disney fans and had brought with them their collection of plush bears—some were huge. Each character had a unique handmade outfit, which made some wonderful wedding photos. To this day, this special couple returns to Aulani ever year with their favorite bear companion. Q: What makes Hawaii a special vacation destination? A: It is easy to appreciate the perfect weather, lush, green mountains and white sand beaches but in my opinion, it’s the Hawaiian culture that truly makes Hawaii special. Aloha is a Hawaiian word used to say hello or goodbye but it also means love, peace and compassion. The “aloha spirit” is shared by everyone in Hawaii and you can feel it as soon as you step off the plane. I encourage everyone to spend some time learning about the rich cultural history of Hawaii. Wako Mimura is a member of The Concierge Association of Hawaii and is a concierge at Aulani, A Disney Resort & Spa.
For more information: wheretraveler.com