Ask the Ex­perts

Where Oahu - - CONTENTS -

Q: What is the best part of your job? A: For many guests, Hawaii rep­re­sents a dream des­ti­na­tion. I love help­ing peo­ple find that per­fect restau­rant, ac­tiv­ity or place to visit, which truly makes their dream a re­al­ity. It’s a sin­cere plea­sure to cre­ate last­ing re­la­tion­ships with our guests. I am al­ways glad for the op­por­tu­nity to sug­gest new ex­pe­ri­ences and ways for our guests to learn more about this beau­ti­ful place we call “home.” Q: Where would you sug­gest din­ing on a spe­cial oc­ca­sion? A: Of course, I al­ways rec­om­mend Aulani’s beau­ti­ful ‘AMA ‘AMA restau­rant to all of our guests. But if they’re look­ing for some­place out­side of Ko Olina, I would sug­gest 53 by the Sea. From the mo­ment you walk in, you are greeted with a panoramic view of the ocean and Di­a­mond Head. This ro­man­tic restau­rant is a per­fect place to fall in love for the first time—or all over again. Q: What is your fa­vorite made-in­Hawaii prod­uct? A: My fa­vorite made-in-Hawaii prod­ucts would be from Mālie Or­ganic, Kauai. Mālie Or­ganic pro­duces nat­u­ral and or­ganic prod­ucts for your home and body. I first ex­pe­ri­enced Mālie Or­ganic at Lani­wai - A Dis­ney Spa. I love that it’s all nat­u­ral and I love how it fills my home with fra­grances of Hawai­ian flora. Q: What is the most un­usual re­quest you’ve re­ceived as a concierge? A: We do many wed­dings at Aulani, some very small and in­ti­mate, oth­ers very large and grand. One cou­ple in par­tic­u­lar sur­prised me with a unique re­quest. They wanted their wed­ding guest list to be full of Dis­ney plush bears! It turns out they are true Dis­ney fans and had brought with them their col­lec­tion of plush bears—some were huge. Each character had a unique hand­made out­fit, which made some won­der­ful wed­ding pho­tos. To this day, this spe­cial cou­ple re­turns to Aulani ever year with their fa­vorite bear com­pan­ion. Q: What makes Hawaii a spe­cial va­ca­tion des­ti­na­tion? A: It is easy to ap­pre­ci­ate the per­fect weather, lush, green moun­tains and white sand beaches but in my opin­ion, it’s the Hawai­ian cul­ture that truly makes Hawaii spe­cial. Aloha is a Hawai­ian word used to say hello or goodbye but it also means love, peace and com­pas­sion. The “aloha spirit” is shared by ev­ery­one in Hawaii and you can feel it as soon as you step off the plane. I en­cour­age ev­ery­one to spend some time learn­ing about the rich cul­tural his­tory of Hawaii. Wako Mimura is a mem­ber of The Concierge As­so­ci­a­tion of Hawaii and is a concierge at Aulani, A Dis­ney Re­sort & Spa.

For more in­for­ma­tion: where­trav­

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