Three key ways Diversity Best Practices Inclusion Index organizations hire and build diverse workforces
They try to eliminate bias in recruitment. A 2017 study by Northwestern University, Harvard University and the Institute for Social Research on hiring discrimination found that white applicants receive 36 percent more callbacks than equally qualified blacks and 24 percent more than equally qualified Hispanics. The research points to the recruiters and hiring managers having unconscious bias, a term that refers to attitudes and stereotypes everyone harbors that impact decision-making.
So if you are from a minority group, is the deck stacked against you? That depends on the organization. The Diversity Best Practices Inclusion Index organizations are working to create hiring processes that give everyone an equal chance. Eighty-five percent of the index organizations train recruiters and hiring managers to understand their own biases so they can make fair hiring decisions. Eighty-five percent also have specific recruitment programs for women and people of color. Seventy-five percent require that slates of job candidates presented for interviews be diverse (which usually means requiring at least one woman and one person of color), and 37 percent require that the panel of people interviewing be diverse.
They create specific leadership development aimed at diverse employees. Like Claudia (left), who has developed leadership skills through her ERG, workers at 74 percent of the Diversity Best Practices Inclusion Index organizations have learning and development programs specifically for underrepresented groups, and 84 percent consider ERG leadership a positive factor in the employee’s annual review.
Mentoring and sponsorship are increasingly important. These organizations ensure that diverse people are included by prioritizing mentoring, particularly across different groups. Forty-seven percent specifically arrange for men to mentor women, 49 percent monitor mentoring pairs to make sure they have gender and racial diversity, and 68 percent have formal sponsorship programs.