WWD Digital Daily

Thrive Causemetic­s To Be Sold at Ulta Beauty

- BY RYMA CHIKHOUNE

A limited capsule collection will be available inside select locations from Dec. 1 through the holiday season.

to be in, our community actually chose. We are really not going away from our direct-to-consumer business, because there really has never been a partnershi­p like this where our products can only be purchased on thrivecaus­emetics.com and then in store at Ulta [Beauty].”

The brand is in constant dialogue with consumers through live chats on their site, she said, or social media.

“We get thousands of DMs on Instagram, and we’re on that channel all that time and comments of course,” she said. “But [we’re] also on Facebook and Pinterest. We are really meeting the consumer where she wants us to be in. We have phone calls with our customer that last an hour. From a customer service perspectiv­e, we’re really focused on continuing to delight the consumer and that’s wherever she wants us to be.”

It’s not a brand built on influencer­s, she noted. Though a Millennial herself, she wasn’t social media savvy, she said: “I didn’t have an Instagram when I started Thrive. I really treated Thrive’s Instagram as my own. From Day One, we have had the most passionate community, whether it is the giving that we’ve done and those people that have been beneficiar­ies of our cause have gone out to speak about how much they love the products and how they feel empowered using them, or it’s the everyday woman who is building her career and using our products, and they make her feel confident for whatever she’s doing in life.”

The company also employs aesthetici­ans and makeup artists, who make up half of the internal team:

“[They] are chatting with consumers all day…There’s also a special portal for our loyalty members where we are having these conversati­ons.”

The items that will be sold at Ulta Beauty, all priced at $24 and available in over half the stores across the U.S., will be the “Brilliant Eye Brightener,” “Lip Mate High-Shine Reviving Topper” and “Liquid Lash Extensions Mascara.”

“One is sold every seven seconds,” she said of the mascara. “All of our products are really thoughtful­ly created, but our eye products I have a particular passion for because of the fact that I have sensitive eyes, and we want to make sure things are really profession­al quality…We make all of our formulas from scratch.”

When it comes to opening a brickand-mortar of her own, unsurprisi­ngly, Bodnar would once again turn to her community.

“We don’t have any immediate plans to do that, but we love creating different opportunit­ies to meet out thrive tribe in person,” said Bodnar. “If that was something they were really looking for, we would totally explore that.”

Dave Kimbell, president and chief merchandis­ing and marketing officer at Ulta Beauty, shared with WWD: “Karissa is a magnetic person who has taken her passion for makeup and philanthro­py and turned it into an incredible brand that is changing the conversati­on around purposeful beauty products. As an industry leader, we are committed to giving beauty enthusiast­s ethical, clean and cruelty-free options, and Thrive Causemetic­s does just that. Ulta Beauty is honored to be the exclusive retail partner for Thrive’s exclusive capsule collection and are delighted to offer our guests the opportunit­y to discover and explore the products in store for the very first time.“

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