WWD Digital Daily

Russians Can No Longer Splurge at Harrods, or Other U. K. Luxury Stores

● Harrods is complying with recent U.K. sanctions, and has been writing letters to Russian nationals who reside in Russia, informing them of a spending cap of 300 pounds in the U.K.

- BY SAMANTHA CONTI

LONDON — Russian nationals shopping for luxury goods in Britain are being forced to tighten their purse strings due to a fresh set of government sanctions that retailers have begun to impose.

Harrods confirmed Thursday that it is complying with U.K. government sanctions and informing Russian nationals who reside in Russia that they cannot buy goods worth more than 300 pounds, including tax.

The fresh sanctions on luxury goods were set out last month by the U.K. government in a further response to Russia’s invasion of Ukraine.

Harrods holds informatio­n on customers via its Harrods Rewards scheme and delivery data, and has been writing to customers who may “currently, or ordinarily, be resident or domiciled” in Russia.

It is asking them to confirm their addresses and informing them of the new sanctions. The store is not writing to Russian nationals who reside in the U.K., or outside Russia.

Harrods said in a statement that the new U.K. sanctions against Russia “specifical­ly target the sale of certain categories of luxury goods, and this impacts a wide range of retailers and brands, restrictin­g any customers living in Russia.”

The store added that in order to comply with the government restrictio­ns, it has reviewed its database “to identify potentiall­y impacted customers,” and has asked them to notify Harrods if the informatio­n it holds is not accurate and current.

Harrods said its letters to customers are not based on nationalit­y, but on the address, contact details or previous transactio­n delivery data provided by the customers.

“Our priority is to comply with regulation­s; informing potentiall­y impacted customers on how it may limit their ability to shop at Harrods, and ensuring wider customers are not unduly affected. We are happy that we have been able to take this action and support customers in making them aware of recent government regulation­s,” the store said.

Dan Webster, group general counsel, Harrods, said the recent steps taken by the store are to comply with the law, “and this applies to all retailers of luxury goods in the U.K.”

The store declined to say how many customers would be affected by the latest sanctions, or how big its Russian customer base is.

Not everyone has detailed customer data, so it’s up to each store, and brand, to take action based on the informatio­n they have. As reported, Chanel restricted sales to Russian customers even before the U.K. tightened restrictio­ns on luxury sales to the country’s nationals.

Chanel said in a statement to WWD last month that the most recent EU and Swiss sanction laws include a prohibitio­n on “the sale, supply, transfer or export, directly or indirectly, of luxury goods to any natural or legal person, entity or body in Russia or for use in Russia. Under the applicable EU sanctions, this prohibitio­n applies to luxury goods listed insofar as their value exceeds EUR 300 per item (CHF 300 under the CH sanctions).”

Chanel said that as a result of the new EU and Swiss laws, it rolled out a process to ask clients for whom it does not know the main residency “to confirm that the items they are purchasing will not be used in Russia. We recognize that this process of walking through the law has caused disappoint­ment to some of our clients. We apologize for any misunderst­anding this may have caused, as welcoming all our clients, regardless of where they come from, is a priority for Chanel,” the brand added.

In April, the British government unveiled further trade sanctions against Russia, expanding the list of products facing import bans and increasing tariffs. Including those new measures, the U.K. is now imposing import tariffs and bans on more than 1 billion pounds of Russian goods.

The new sanctions included import bans on silver, wood products and high-end products from Russia, including caviar. It also set out tariff increases of 35 percent on around 130 million pounds worth of products from Russia and Belarus, including diamonds and rubber.

At the time, Britain’s Chancellor of the Exchequer Rishi Sunak said the U.K. was “steadfast in our support for the people of Ukraine and these new significan­t sanctions will impose further economic pain on [Vladimir] Putin’s economy for his barbaric and unjustifie­d attacks on a sovereign nation.”

 ?? ?? Interior detail of the Harrods Chocolate Hall,
which was reopened a year ago after renovation.
Interior detail of the Harrods Chocolate Hall, which was reopened a year ago after renovation.

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