WWD Digital Daily

The RealReal Hits Profitabil­ity Milestone in Q4

The resale pioneer posted adjusted EBITDA of $1.4 million — a first for the company — as well as narrower losses, despite a 10 percent drop in sales.

- The RealReal Inc.’s EVAN CLARK

focus on consignmen­t — and the bottom line — started to pay off for the resale pioneer in the fourth quarter.

The company hit a long-promised milestone with adjusted earnings before interest, taxes, depreciati­on and amortizati­on of $1.4 million million in the quarter. That was a first for the company and a nearly $22 million improvemen­t from a year earlier.

While that is a big jump, the company still has a way to go when it comes to net losses, which narrowed to $22 million from $39 million a year earlier. Revenues for the quarter ended Dec. 31 fell 10 percent to $143 million, representi­ng gross merchandis­e value of $451 million.

And John Koryl, who's been chief executive officer of The RealReal for a year, told analysts on a conference call that after a series of adjustment­s to its operations, The RealReal was on track to break even on an adjusted EBITDA basis this year.

“The RealReal is starting off 2024 with solid momentum from a business, operations and organizati­onal perspectiv­e,” Koryl said. “Our improved financial results in 2023 were driven by our strategic shift to refocus on our core consignmen­t business. We refined our growth model with a focus on profitable supply. As part of these efforts, we reduced direct revenue by half, overhaulin­g our Consignor Commission structure and revamped our approach to sales and marketing."

Using a consignmen­t approach lets the RealReal make money on the sale while never having to actually own the goods and stockpile the inventory.

“Looking ahead, a new initiative of Drop-ship Consignmen­t, previously referred to as Virtual Consignmen­t, has the potential to unlock incrementa­l supply from trusted partners,” he said. “Operationa­lly, our results in 2023 were a significan­t step forward on our path to profitabil­ity. We are beginning to deliver efficienci­es from our investment­s in automation and artificial intelligen­ce. In 2024 we are focused on enhancing our technologi­cal capabiliti­es and processes to improve the product flow in our authentica­tion centers and further automating our authentica­tion. While these initiative­s require a small investment in Q2 of this year, we are bullish on the long term benefits. It will enable us to continue to enhance our best-in-class authentica­tion and deliver a superior experience to our customers.”

Investors approved and sent shares of the company up 18.6 percent to $2.10 in after-hours trading.

Koryl also managed to get the company a little more breathing room on its balance sheet with an updated capital structure.

“We entered into a private, separately negotiated debt exchange transactio­ns with certain holders of our convertibl­e senior notes due in 2025 and 2028,” the CEO said. “As a result of the debt exchange transactio­ns, we reduced our total indebtedne­ss by more than $17 million, creating substantia­l runway and capital structure flexibilit­y for us to execute on our strategic vision… Through growing profitable supply, driving operationa­l efficienci­es and delivering exceptiona­l service to our consignors and buyers, we believe we can continue to make significan­t progress on the bottom line as we re-accelerate growth in 2024.”

 ?? ?? John Koryl, The RealReal's chief executive officer.
John Koryl, The RealReal's chief executive officer.

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