Spectrum customers deserve care
The recent fracas involving Spectrum and Northwest Broadcasting is over — at last. Viewers such as myself were caught in the middle and impatiently sat. Finally it is appropriate to speak.
I believe that Spectrum should recognize that subscribers are part of contracts that are not written but clearly implied. I opted to use Spectrum based, in part, on the services that were to be provided. Those services were partly denied over a lengthy period of time.
Though not legally required to do so, it would be thoughtful to “reimburse” customers. It would not be very onerous for Spectrum to provide bonus channels for a limited time or a rebate.
It is time for Spectrum to stop telling customers wonderful things and time to actively demonstrate care. JOHN LEMON Yuma