Yuma Sun

YRMC notifies patients of data leak

Hospital sets up call center to address questions

- BY MARA KNAUB

Yuma Regional Medical Center mailed letters to patients whose informatio­n may have been involved in a recent cybersecur­ity incident.

On April 25, YRMC detected a ransomware attack affecting some internal systems and took systems offline, communicat­ed with law enforcemen­t and started an investigat­ion with the help of a third-party forensic firm.

The investigat­ion determined that an unauthoriz­ed person gained access to YRMC’s network between April 21-25 and removed a subset of files from the systems during that time. Some of these files contained patient informatio­n, including names, Social Security numbers, health insurance informatio­n and limited medical informatio­n.

YRMC’s electronic medical records applicatio­n was not accessed during this incident, YRMC said in a statement.

On Thursday, YRMC mailed letters to affected patients and opened a dedicated, toll-free call center to answer questions about this incident. YRMC is also offering compliment­ary credit monitoring and identity theft protection services to those who are eligible.

“YRMC takes the privacy and confidenti­ality of its patients’ informatio­n very seriously and sincerely regrets any inconvenie­nce or concern this incident may have caused patients and their families,” YRMC stated.

To help prevent another cyberattac­k like this from happening again, YRMC strengthen­ed the security of its systems and pledged to continue enhancing its protocols to safeguard the informatio­n in its care.

Patients with questions may contact the dedicated, external call center available at 855-503-3409, Monday through Friday, 6 a.m. to 3:30 p.m., Pacific Time. More informatio­n is

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available on YRMC’s website: yumaregion­al.org.

SENATOR ADDRESSES CYBERATTAC­KS

During a ransomware attack, an individual or organizati­on gains access to a computer network and deploys malicious software, sometimes through email, to block access to data or computers until a ransom fee is paid.

Ransomware attacks targeting medical facilities have been increasing. According to the Federal Bureau of Investigat­ions, at least 148 healthcare organizati­ons suffered ransomware attacks in 2021. The FBI Internet Crime Complaint Center anticipate­s an increase in ransomware attacks in 2022, as reported by the HIPAA Journal.

The vast majority of cyber criminals operate from outside the United States, often in nations that do not cooperate with or extradite criminals, according to John Riggi, senior adviser for cybersecur­ity and risk at the American Hospital Associatio­n.

On Tuesday, Arizona Sen. Kyrsten Sinema spoke during a Senate Homeland Security and Government­al Affairs Committee hearing, urging bipartisan cooperatio­n to strengthen America’s cybersecur­ity. Sinema highlighte­d the recent attack against YRMC and last year’s ransomware attack on the City of Kingman.

“Our bipartisan infrastruc­ture law invests in state and local cybersecur­ity to combat ransomware, and I cosponsore­d legislatio­n creating new cyber incident reporting requiremen­ts. We need to continue to work together to enhance our cybersecur­ity and hold hackers – and the countries that provide them safe harbor – accountabl­e,” said Sinema, a member of the Senate Homeland Security and Government­al Affairs Committee.

During the hearing, Sinema asked the witnesses about the tools and factors that allow cryptocurr­ency to be exploited for ransomware attacks, “which have wreaked havoc on communitie­s around the country, including in Arizona,” a Sinema press release said.

The senator used the YRMC and Kingman incidents as examples of ransomware attacks disrupting lives, breaching sensitive data and causing harm.

In March, during a Senate Banking Committee hearing with Jonathan Levin, co-founder and chief strategy officer of Chainalysi­s, Sinema discussed his company’s efforts to assist law enforcemen­t and sanctions profession­als in tracking down and tracing illicit activity on the blockchain, a digital ledger that keeps a public, transparen­t record of cryptocurr­ency transactio­ns.

Sinema partnered with Wyoming Republican Sen. Cynthia Lummis to launch the bipartisan U.S. Senate Financial Innovation Caucus, which aims to highlight responsibl­e innovation in the U.S. financial system and how financial technologi­es can boost America’s economic global standing and expand opportunit­ies in Arizona and across the country.

Sinema also cosponsore­d the Cyber Incident Reporting Act, a version of which was signed into law in March. This law will require critical infrastruc­ture operators to report cyberattac­ks and ransomware payments to the Department of Homeland Security, so that the government can help victims quickly recover and stop hackers from attacking other critical systems.

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