Im­prov­ing health­care treat­ment re­duces congestion

Viet Nam News - - FRONT PAGE -

HAØ NOÄI — The health sec­tor is try­ing to strengthen the grass­roots health­care sys­tem to im­prove the qual­ity of pri­mary health­care and re­duce hos­pi­tal over­load­ing, ac­cord­ing to a health of­fi­cial.

Dr Löông Ngoïc Khueâ, head of the Med­i­cal Ex­am­i­na­tion and Treat­ment Depart­ment of the Min­istry of Health, said build­ing and up­grad­ing new health fa­cil­i­ties and im­prov­ing the ca­pac­ity of doc­tors, es­pe­cially at the grass­roots level, has helped re­duce pa­tient over­load­ing at hospi­tals.

Over­load­ing was be­ing solved step by step, Khueâ said, adding that pa­tient sat­is­fac­tion had been im­proved.

The re­sults from a re­cent sur­vey of more than 1 mil­lion pa­tients showed the sat­is­fac­tion rate for in­pa­tient treat­ment was 75.6 per cent and out­pa­tient treat­ment was 66.3 per cent.

The Pro­vin­cial Gov­er­nance and Pub­lic Ad­min­is­tra­tion Per­for­mance In­dex (PAPI) also shows peo­ple are more sat­is­fied with pub­lic health ser­vices than in the past.

Pa­tients’ wait­ing time has also fallen to an av­er­age of 48.5 min­utes, sav­ing 27.2 mil­lion labour days a year.

Over­loads at in­pa­tient treat­ment fa­cil­i­ties have re­duced dra­mat­i­cally.

In 2016, the rate of pa­tients who had to share bed at the cen­tral level hospi­tals was 16.7 per cent while it was 58 per cent in 2012.

The rate of pa­tient bed shar­ing at pro­vin­cial hospi­tals fell to 11.4 per cent in 2016 com­pared to 47 per cent in 2012.

“The goal of the health sec­tor is to end hos­pi­tal over­loads by 2020,” Dr Khueâ told Tin Töùc on­line news­pa­per.

Many pro­grammes send doc­tors of cen­tral- and city-level hospi­tals to im­prove the ca­pac­ity of doc­tors at lower-level hospi­tals, ac­cord­ing to Khueâ.

This has helped re­duce pa­tient over­load at cen­tral- and city-level hospi­tals.

To re­duce over­loads and im­prove the qual­ity of med­i­cal ex­am­i­na­tion and treat­ment ser­vices, the health sec­tor is also try­ing to de­velop the satel­lite hos­pi­tal net- work, ap­ply in­for­ma­tion tech­nol­ogy and trans­fer tech­nol­ogy to low­er­level hospi­tals.

The Min­istry of Health also told hospi­tals un­der the min­istry’s man­age­ment to pledge that pa­tients would no longer share beds af­ter 24 or 48 hours of be­ing hos­pi­talised.

Most cen­tral-level hospi­tals in Haø Noäi and HCM City so far have made the com­mit­ment.

Only two cen­tral-level hospi­tals, namely Chôï Raãy Hos­pi­tal in HCM City and Baïch Mai Hos­pi­tal in Haø Noäi, have not signed this com­mit­ment be­cause over­load­ing still oc­curs in some de­part­ments.

“The long-term so­lu­tion is to fur­ther im­prove the pro­fes­sional skills for doc­tors at lower-level hospi­tals and cre­ate trust with pa­tients so the hos­pi­tal over­load will be re­solved thor­oughly,” Khueâ stressed. — VNS

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