Viet Nam News

Foreign e-commerce firms accept losses in VN

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HAØ NOIÄ — Many foreign giants have invested in Vieät Nam’s leading e-commerce platforms even as they incur big losses, as they continue to see the long-term potential of the country’s rapidly expanding online shopping sector.

With all the ingredient­s for a thriving e-commerce economy – a young population, rising disposable incomes and growing internet and mobile adoption – the Vietnamese e-commerce market is expected to maintain an annual growth rate of 25 per cent to reach US$10 billion in the next four years, according to the Vieät Nam E-commerce and Informatio­n Technology Agency (Vecita) under the Ministry of Industry and Trade.

However, the Vietnamese ecommerce market is still in an early stage of developmen­t, so it poses major challenges to players.

According to industry insiders, companies need to pump significan­t funds into their e-commerce business to carry out tasks from sales and marketing to warehousin­g and logistics, so profits are easily eaten up. Also, many platforms suffered losses from special discount offers and promotion campaigns to snag new customers.

E-commerce companies have spent aggressive­ly to gain market share, intensifyi­ng the competitio­n and the short-term losses, cafef.vn reported.

Despite a loss of VNÑ164 billion (US$7.1 million) in 2016 and more than VNÑ600 billion last year, Shopee has continousl­y received more than VNÑ1.2 trillion in investment from its parent company, Singapore’s Sea Limited (Sea), in the first half of this year.

Shopee has pumped money into promoting its platform with plenty of discounts, free nationwide shipping service, training for sellers and other promotions.

After suffering a loss of some VNÑ600 billion in 2017, Tiki got additional investment of some $50 million from China’s second largest e-commerce group JD.com and some other investors early this year.

Tiki has also planned to call for more investment worth some $50-100 million next year, which JD.com will continue to take part in. The JD.com investment can be considered a move to race with Alibaba in Vieät Nam’s e-commerce market after Alibaba acquired Lazada several years ago.

To gain large market share in Vieät Nam, Alibaba’s Lazada ran up accumulate­d losses of more than VNÑ2.7 trillion in 2015 and 2016. With the fiercer competitio­n in the market last year, Lazada’s accumulate­d loss could reach nearly VNÑ4 trillion when all the accounting for 2017 is complete, cafef.vn reported.

According to trade expert Vuõ Vinh Phu,ù foreign investors are continuing to increase their presence in Vietä Nam’se-commercema­rketdespit­e losses, as their current goal is to attract customers, stretching their influence in the market.

Nguyeãn Maïnh Duõng, head of the Vieät Nam and Thailand Office under CyberAgent Ventures, told local media that e-commerce requires a long-term investment, and investors could start to earn profits after five to 10 years of operation.

Even Amazon in some markets has only started making a profit after 10 years of investment, according to Duõng.

With fierce competitio­n in Vieät Nam, it is likely to take ecommerce firms some time before they start reaping the rewards, he added.

Online retail makes up only 1 per cent of the total retail market in Vietä Nam, compared with the 14 per cent in the US and China. There is still a long way to go for the Vietnamese e-commerce market to reach its peak, so foreign companies like Alibaba, JD.com and Sea have invested in the country early to get ahead of the curve, experts concluded. — VNS

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