Hien anH Student, Academy of Journalism and Communications

Commuting via the elevated railway has helped me save costs and time getting to work. Additionally, Hanoi has numerous mobile applications for public services, such as apps which allow residents to check bus schedules and destinations, thus saving time and increasing convenience.

However, Hanoi needs to heavily invest in digital infrastructure, including telecommunications networks and internet transmission systems, to establish a solid foundation for digital transformation. Improving this infrastructure will enhance connectivity and access to digital services for residents and businesses.

From my experience, internet transmission during peak hours is often congested, causing inconvenience for users. Furthermore, to become a green city, Hanoi needs to enhance environmental management and protection, creating more green spaces. Measures to reduce pollution and create a healthy living environment for residents are necessary, as Hanoi is currently one of the most polluted cities in Southeast Asia.

In addition to the criteria of a smart city, I would like to see Hanoi become a multidimensional city, where economic and technological development is carefully balanced with the preservation and promotion of cultural and historical values.