Business Weekly (Zimbabwe)

Effective survey and questionna­ire design

Survey and questionna­ire design is a crucial aspect of research as it helps to gather accurate and relevant informatio­n from a specific population.

- Dr Linda Omar Dr Linda Haj Omar, Founder & CEO of Medlico Research & Training Centre. For feedback: Tel: (+263) 242 702326/7; WhatsApp: +263 777 553011 Email: info@medlico.co.zw

URVEYS and questionna­ires are widely used in various fields such as market research, health care, education and social sciences to collect data from a sample of individual­s. The design of a survey and questionna­ire plays a vital role in ensuring the reliabilit­y and validity of the data collected.

Effective survey and questionna­ire design involve a thorough understand­ing of the research objectives, careful considerat­ion of the questions being asked and the selection of an appropriat­e sample. The design also includes pilot testing to identify and resolve an issue before the survey is distribute­d and proper data management to ensure the accuracy and integrity of the results.

In today's world, surveys and questionna­ires have become an integral part of research, providing valuable insights into various issues and enabling researcher­s to make informed decisions.

Therefore, it's essential to understand the principles of survey and questionna­ire design to ensure that the data collected is of high quality and can be used to archive research objectives.

The importance of clear and well-defined research objectives can not be overstated when it comes to survey and questionna­ire design. Having a clear understand­ing of what informatio­n is needed and what the research aims to achieve is essential to ensuring that the survey and questionna­ire is focused and relevant.

Without well-defined research objectives, the survey or questionna­ire may contain irrelevant or unnecessar­y questions, leading inaccurate or inconclusi­ve results.

When developing research objectives, it is essential to consider the overall goal of the research and to be specific about the informatio­n that is needed to achieve that goal.

The objectives should be measurable and should align with the overall research question. For example, if the goal is to understand the purchasing habits of consumers, the research objectives might include determinin­g the most popular product categories, identifyin­g factors that influence purchasing decisions and assessing consumer satisfacti­on with current products.

In summary, clear and well-defined research objectives area crucial aspect of survey and questionna­ire design. They help to ensure that the survey or questionna­ire is focused and relevant, leading to more accurate and useful results. Therefore, it's essential to spend sufficient and enough time in the research planning phase to define the clear research objectives, which are the foundation of the survey and questionna­ire design.

The structure of the questions, response options and the overall structure of the survey and questionna­ire are all important factors in ensuring that the data is accurate and relevant. Careful considerat­ion in these areas can help to avoid confusion, bias and error in the survey and questionna­ire results. The way in which the questions are structured is crucial which ensures that they are clear, easy to understand and elicit the informatio­n needed. Questions should be written in a neutral, unbiased way, avoiding leading or loaded language.

For example, if a question reads “How often do you drink alcohol to excess?” is leading and biased compared to “On average, how many times per week do you drink more than the recommende­d daily alcohol limit?”.

Response options are also an important aspect of question design. They should be clear, mutually exclusive, and exhaustive. Clear response options allow for easy understand­ing of the question and make it easier for respondent­s to provide accurate answers. Mutually exclusive options ensure that respondent­s can only choose one answer, avoiding confusion and errors. Exhaustive options provide a complete set of possible answers to the question, so respondent­s are not left wondering which option to choose if the answer is not included.

The overall structure of the survey and questionna­ire is also important to consider. The survey and questionna­ire should be structured in a logical and easy to follow manner, with questions organized in a way that makes sense. A good survey and questionna­ire should also be visually appealing and easy to navigate.

In conclusion, survey and questionna­ire design is a crucial aspect of research that requires careful planning and attention to detail. Clear and well-defined research objectives, careful considerat­ions in the wording of questions, response options and the overall structure of the survey or questionna­ire, pilot testing, proper management and ethical considerat­ions are all key elements of a successful survey or questionna­ire.

Clear and well-defined research objectives help to ensure that the survey or questionna­ire is focused and relevant. Careful considerat­ions in the wording of questions and response options helps to ensure that the survey or questionna­ire is easy to understand and that the results are accurate. Pilot testing helps to identify any problems with the survey or questionna­ire before it is distribute­d to a large number of participan­ts.

In summary, survey and questionna­ire design is a complex process that requires careful planning and attention to detail. By following the best practices outlined in this article, researcher­s can design surveys and questionna­ires that are accurate, reliable and ethical.

Medlico as a Research and Training Centre has also made sure to have a team comprised of highly experience­d personnel in research who are able to guide institutio­ns, organisati­ons and individual­s on how to design surveys and questionna­ires.

They can do that starting from the initial stages of survey and questionna­ire formulatio­n, structurin­g to administer­ing the research tool to research objects and elements. This team is also well-versed with sampling techniques and data collection procedures and analysis as well as report writing. Medlico team is here to help organisati­ons and individual­s who have challenges in survey and questionna­ire design.

When developing research objectives, it is essential to consider the overall goal of the research and to be specific

about the informatio­n that is needed to achieve

that goal.

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