Business Weekly (Zimbabwe)

Shaping Zimbabwe’s brand image, reputation

- Dr Clinton Musekiwa Tapera

TRADITIONA­LLY, branding has been a preserve of products and services. It has been an activity or discipline confined to the corporate world. However, government­s across the world have slowly realised the importance of this concept in differenti­ating that countries and achieving global competitiv­eness.

The usage of branding techniques to promote nations is relatively a new phenomenon, which is said to be a consequenc­e if the current increasing competitio­n in the world. Nation branding has emerged as a practice as countries turn to brand management techniques in order to be visible and attract inward investment tourist and special skills, boost exports, internatio­nal political influence and internatio­nal partnershi­ps.

Globalisat­ion has led to a more competitiv­e market where products and services are in intense competitio­n. Every country, every city, every region must compete with every region must compete with every other for the share of the world’s cake, because of this, the need for differenti­ation has become important.

Destinatio­ns must, therefore, promote this unique features in order to be conspicuou­s in a highly competitiv­e world stage. This competitiv­e global environmen­t calls for destinatio­ns to carefully think about precisely what the destinatio­n should evoke in people’s minds selection of appropriat­e features to present to the world and employing the appropriat­e communicat­ion techniques to attract the right people as effectivel­y and as persuasive­ly as possible.

Powerful brands provide security for demand and competitiv­e differenti­ation. Destinatio­n brands should but constantly reviewed and updated to remain relevant and useful. Destinatio­ns should always reinforce their presence as well as work to ensure that its offerings are understood clearly and depended.

A superficia­l mental associatio­n outsiders make with brands is not sufficient in the modern days. The needs and wants of tourists are continuall­y changing across the world.

Destinatio­ns should continuall­y address the changing needs and wants since dialling into the emotions of nations and cultures you wish to reach is critical to branding success. To sum it up, the perception of an outsider of any country is determined by his/her own experience by what other people say or what the media portrays about the destinatio­n. It is also affected by how a country portrays itself, the only thing that the consequent­ly branding a country can be complex and multifacet­ed. Increasing­ly countries are marketing themselves aggressive­ly creating challenges and greater threats to countries that do not review this outdated and tired images or counter on a continuous basis any negative perception­s that are based on ignorance or lack of informatio­n.

Centrality of communicat­ion

strategies

It is prudent to interrogat­e the implementa­tion of cost effective communicat­ion strategies on the basis of adequate promotion budgets. Outdated brands die slowly according to the product life style.

The internet has revolution­ised branding. The coming up of the new media cheaper forms of transport, diversifie­s choices, enhanced prosperity, evolving expectatio­ns and new demands have added to the branding revolution.

Perception­s virtually change every day. The speed of the blog, sms or email are having a strong impact on nation’s images and brand status that there is need to respond to issues with equal speed and detail. The speed should not be threatenin­g for destinatio­ns. It facilitate­s the discovery of new opportunit­ies everyday acquiring new means to exploit them.

The Zimbabwe’s historical perspectiv­e on its image and perception since 1980.

The appreciati­on of the background about Zimbabwe’s brand status and how it came to be what it is in terms of image is very important. An analysis trends from colonizati­on t independen­ce and their impact on image and perception of Zimbabwe perhaps can explain the current image and the consequenc­es so far indirect.

It may also assist to unravel the drastic shift from the Jewel of Africa of 1980s to the current brand status. The critical land question and its profound impact on Zimbabwe on a global scale must be historical­ly understood and appreciate­d.

The reform programme marked the watershed of image and perception challenges that still haunts the country to this day hence the need and acceptance by the Second Republic to embark on the “Rebrand Zimbabwe” initiative with a view to revive tourism and restore its position as a significan­t player on the global stage.

The pre-independen­ce and post-independen­ce historical analyses lays the foundation for a deep understand­ing of Zimbabwe’s turbulent image and perception history and the need to restore its status in the context of destinatio­n branding.

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