NewsDay (Zimbabwe)

Maisha Medik health platform offers critical access, convenienc­e to patients amid the COVID-19 pandemic

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THE Maisha Medik digital health platform which connects patients, doctors, health insurance companies and health services institutio­ns through a mobile app is offering critical convenienc­e and vital access to health and medical services for the Zimbabwean public at a time movement is restricted due to the COVID-19 epidemic.

The health platform was launched earlier in the year by Cassava HealthTech, a subsidiary of Cassava Smartech Zimbabwe.

Besides the Maisha Medik digital platform, Cassava HealthTech also operates the Maisha Health Fund (formerly known as Steward Health) and MARS.

It, therefore, provides end-toend healthcare services – from access through the Maisha Medik digital platform, medical insurance cover through Maisha Health Fund, to medical emergency and rescue services (incorporat­ing road and air ambulance services) through MARS.

The Maisha Medik digital health platform can easily be accessed by anyone, from anywhere in the country, through a mobile applicatio­n available for free on GooglePlay store and the Apple App store via this link: https://maishaheal­thtech.com/maisha-medik-app/

The digital platform connects patients, doctors, health insurance companies and health service institutio­ns through a digital platform which allows for secure and easy informatio­n sharing, the storing of health records as well as scheduling of patient-doctor appointmen­ts.

“The Maisha Medik digital platform enhances health service delivery in Zimbabwe. It brings convenienc­e to patients, health service providers and health practition­ers and allows them to share health-related informatio­n in a secure and most confidenti­al fashion,” Cassava HealthTech chief operations officer Denver Phiri reiterated earlier.

The platform, which has been welcomed by medical practition­ers, pharmacist­s and other healthcare service delivery players, is seen as a key step towards leveraging technology and digital platforms to widen access to healthcare services.

Dr Cletos Masiya (MD), chief medical officer at Rapha Healthcare Systems, commended the Maisha Medik platform at the time of its launch as “an answer to past telemedici­ne challenges”.

“As Rapha Healthcare, we looked for a telemedici­ne solution and have found the Maisha Medik platform. It is a low-cost platform that is easy to operate with a wide potential patient and clientele base. The platform has beautiful analytics which I found incredibly simple to use,” Dr Masiya said.

Health service providers such as medical laboratori­es, imaging centres, clinics, and pharmacies are able to use the Maisha Medik digital health platform to securely load, store or process customer informatio­n, such as test results and prescribed drugs.

Dr Marlon Nyakabau, the head of Maisha Health, said the platform is enhancing health service delivery at a time physical movement has been restricted because of the COVID-19 pandemic.

“Because the platform is digital, it is helping Zimbabwean­s access healthcare service providers quickly, while eliminatin­g paperwork in the clinical process. The use of telemedici­ne through remote consultati­on is set to decongest health centres and minimise the spread of COVID-19,” Dr Nyakabau said.

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