NewsDay (Zimbabwe)

COVID-19 born business platforms

- Blessing Teramai Gudza

WHEN businesses had to close their doors in March to slow the spread of COVID-19, they were forced to confront a new reality. For many, it involved a shift to the digital world. But the shift from in-person to digital marketing has proven a great adaption for many.

An online musika is a website, mobile applicatio­n and other social media platforms that facilitate­s shopping from many different sources.

The operator of the marketplac­e does not own any inventory, his/ her business is to present other people’s inventory to a user and facilitate a transactio­n.

There are many other types like

Ruskers Farm Produce that does vegetable home delivery, vegetable and fruit marketplac­e Facebook group and page were you can post all your farm produce.

Digital adoption is accelerati­ng during COVID-19 and has created short-term winners and losers. But the more structural impact is that trends already underway have been accelerate­d. Everything is already moving online.

Online marketplac­es now have a combined value of $814 billion globally. 58 percent of consumer marketplac­es are well-positioned to navigate the crisis, while another 23% might experience a sharp “V-shaped” recovery.

But the biggest wave for digital marketplac­es is still ahead of us, with the biggest consumer categories still largely undigitise­d.

Musika as critical infrastruc­ture during the pandemic crisis has demonstrat­ed how critical online consumer services and technology are for many aspects of society and the economy.

We are entering a new phase in the ongoing evolution of online marketplac­e models.

Startups are colliding with the offline world, its regulation­s and laws of physics, which sometimes impact unit economics. The crisis may also impact funding sources for startups, leading to an increased focus on profitabil­ity.

Big opportunit­ies lie ahead of Musika — nearly 90% of consumer spending goes to housing, healthcare, food, mobility and education. Most of these markets still operate largely offline, but rapid digital adoption is being driven by COVID-19.

The future of marketplac­es will be in addressing some of society’s most pressing issues. Since only a fraction of consumptio­n is currently digitised, there is still huge growth potential in marketplac­es as more consumers around the world adapt rapidly to buying goods and services through online platforms.

COVID-19 has helped break barriers to technology adoption in a number of areas.

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