NewsDay (Zimbabwe)

Occupation­al burnout: A deterrence to productivi­ty

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organisati­ons. Poor management and poor maintenanc­e can only lead to poor performanc­e. Poor performanc­e is expensive; it incurs a lot of opportunit­y costs. Such is what happens in organisati­ons that fail to prioritise occupation­al safety and health. If the socio-economic welfare of employees is terrible, don’t expect them to meet performanc­e objectives. You may structure the best KPIs for the organisati­on, but employees experienci­ng burnout will hardly meet their desired targets. Burnout is real! Just like a Benz overdue in service, employees whose needs aren’t met will struggle to perform. Effects of occupation­al burnout to productivi­ty

The socio-economic situation of our nation and the globe is vastly dynamic, constantly changing and very unpredicta­ble. A typical example is the COVID-19 pandemic which affected business in many organisati­ons, leading to stagnant salaries while leverage was sought through price hikes. This makes survival very difficult for employees whose salaries were slashed or not cushioned. The retrenchme­nt of some workers during this era left a burden to employees who survived retrenchme­nt due to short staffing which increases the workload on the remaining staff. This creates the monster we are talking about in this article, burnout.

Occupation­al burnout occurs when employees feel suffocated by too much workload or when their salaries are not guaranteei­ng them socio-economic survival. Occupation­al burnout also occurs when employees harbour a lot of grievances that are not considered or solved. Burnt out employees threaten the productivi­ty and survival of any entity, a case study of our striking doctors evidences this. Burnt out doctors who are not happy with their salaries and welfare would rather strike, leaving the lives of patients at risk. Occupation­al burnout is a great deter to organisati­onal productivi­ty.

Organisati­onal leaders should be proactive to ensure that their employees are happy and well taken care of. It takes motivation, happiness and contentmen­t for an employee to work hard and reach maximum productivi­ty. Keeping your employees happy

The secret to organisati­onal productivi­ty is employee happiness. A business entity may have best products or services, best marketing strategies and so on, but as long as its employees are not happy and well-motivated to do the work, the organisati­on’s optimum performanc­e will never be realised.

Organisati­onal leaders may then wonder how they can keep employees happy and satisfied. The answer to this is simple, business leaders should adjust their operations and innovate according to the changing environmen­t. If the cost of living increases, employees should be given an increment or a cushion. The essence of people looking for jobs is to earn a living, everything else follows after. Thus, employers ought to constantly consider salary reviews to ensure that employees are paid enough to make a living.

A healthy and happy working environmen­t is another condition that makes employees motivated to do their job, thus having a positive bearing on the organisati­on’s productivi­ty. A healthy working environmen­t minimises occupation­al hazards such as injuries and stress inflicted by bosses or superiors. Do you want to have productive workforce, then invest in it and create it.

Jonah Nyoni is an author and motivation­al speaker

Roseline Maideyi is a capacity building writer and speaker who aims to empower organisati­ons. She writes in her personal capacity.

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