Public speaking: Power and influence

avoid speaking in a group situation, and may experience nausea, panic attacks and extreme anxiety. This is serious indeed. It is however gratifying that anxiety and stage fright can be managed, if not completely eliminated. Again, this book shares helpful insights in this regard.

JN: What is a mark of a great speaker?

SC: In many communication situations, one of the most important objectives is to be understood. A great speaker is therefore one who is understood by his audience, and is able to help the audience make a change, take a decision, or initiative a precise action.

JN: What are some of the mistakes people make when they are on stage?

SC: People make a lot of mistakes on stage. I cannot exhaust these mistakes. Let me highlight just a few. Some people speak with their back perpetually turned to your audience. The audience wants to see your face.

Some speakers tell stories for stories’ sake. Your stories should be relevant and contextual.

I should also state that another major mistake people make is to accept a public speaking brief while they know clearly that they will have no time to prepare adequately for it. This lack of preparation shows on stage during the performance, and yes, public speaking is performance.

Again, some people, when they mount the stage, they begin their speech with an apology. That is not right. Rather than apologize for your lack of speech preparation, better turn down the speaking opportunity.

When you are on stage, it is your professional and moral duty to keep to the time allotted to you. Do not speak beyond the time allotted to you, even if you have the position, authority and power to influence more time allocation to yourself. Respect for time is respect for your audience and is a hallmark of professionalism.

Others would include failing to make eye contact with the audience, or being inappropriately dressed for your presentation.

JN: Who can be an effective speaker?

SC: This is a very interesting question that has been debated for a while. As a rule, with practice and more practice, anyone can be an effective speaker. Please note that I emphasized practice. There is no shortcut to being an effective speaker. I should also note that some people are naturally gifted speakers. They still need practice to perfect their craft.

JN: How important is effective communication to a leader in a company?

SC: Effective communication is key for relations and businesses to thrive. In fact society may crumble when effective communication is missing. All businesses rely on effective communication to operate, grow and make products, whether it is in the marketing department or human resources or even engineering departments.

JN: How does one kill the phobia for standing on stage to speak?

SC: It is normal to feel stage fright when you are about to start a speech, ask any great speaker. There are different things to do to deal with stage fright. Some are physical, others are emotional or mental. Some of the things to do include; plan your speech, practise your speech, arrive early to the venue of your speech event and do an audience analysis.

I have a more comprehensive list in my new book.

Jonah Nyoni is an author and motivational speaker