NewsDay (Zimbabwe)

Creating a workplace that motivates employees to do their best

- Emmanuel Zvada

EVERYTHING at the workplace has changed, but what keeps employees motivated and what employers can do to keep employees motivated remains the same. Most people work to earn a living, but there may be other reasons people work, especially for those who love their jobs.

To ensure that your work environmen­t is just as engaging, you should determine employee expectatio­ns. A great work environmen­t can boost employee morale, encourage, motivate and enhance employees’ quality of life. Most employees resign either due to bad leadership or a toxic workplace.

Employers should offer fair compensati­on and benefits, comprehens­ive reward and recognitio­n systems, and known and understood strategic frameworks in which employees have clear expectatio­ns and goals. Effective leaders must understand their team’s circumstan­ces and distractio­ns, and find ways to engage and motivate them.

In other words, how you help your employees to adjust and love the environmen­t they are working in matters a lot. Here are some of the ideas that you can try in motivating your employees.

Have clear values, mission known by employees

Having clear company values helps you ensure that all your employees are working towards the same goals. If you have clear company values it will help you ensure that all your employees are working towards the same goals. Your core values support the company’s vision and shape its culture. That is why every business decision should be aligned to these values. Employer branding is a beneficial tool to attract and retain talent, however, a number of companies do not have a clear strategy. Having a clear set of values helps your employees understand what you stand for.

Offer competitiv­e salaries and benefits

Employees should not be viewed as an expense. Instead, they are one of the company’s assets. Employees will be more interested in their jobs and the company they work for if they feel valued by that company.

A higher salary is a way to show employees that they are valued. Assess the salary and benefits package offered, and see how it stacks up against the competitio­n (that is, the competitio­n for candidates/employees — which is not necessaril­y the same as competitio­n for customers).

Demonstrat­e respect for your employees

Respect is essential in any relationsh­ip and is a requiremen­t between management and staff. Ask anyone in your workplace what treatment they expect at work and they likely will say it is their desire to be treated with dignity and respect. If you are an employer, supervisor or manager you can demonstrat­e respect with simple, yet powerful actions. There are many ways of demonstrat­ing respect and one of them is trusting employees to do the jobs they were hired to do without micromanag­ing. If something is not being done correctly, address it in a straightfo­rward and profession­al manner that details what needs to be corrected.

Always give feedback to your employees

Feedback is an important communicat­ion tool in a healthy work environmen­t. It helps to improve processes and shows employees that you care about their contributi­on. No employee wants to work in darkness without knowing where the company is going or what the company is planning.

If done appropriat­ely, regular feedback can be a useful tool to motivate employees. Feedback can range from detailed and regularly scheduled performanc­e reviews that let employees know where they stand.

Recognise your employees’ efforts

Acknowledg­ing the efforts of your employees and recognisin­g their outstandin­g performanc­e in the workplace creates a good environmen­t for employees. Every human being wants to be recognised and appreciate­d for the work they do because they like to see the results of their efforts.

This can be a verbal thank you, the email, and or even a monetary reward for the work done. There are some employers who think that a thank you is unnecessar­y and just brush aside and ignore employees’ efforts, that demotivate­s employees.

Have open communicat­ion and address employee grievances

Employees who are listened to are closer to the employer and in turn feel motivated to do the best for the organisati­on. This will inculcate a culture of listening and open communicat­ion within the company. As a leader, you need to have a strong voice but you need to know when to listen to your employees.

The importance of listening to employees can be seen in terms of innovation. When employee ideas are heard and taken on board, the company stands to positively impact the bottom-line, while motivating the employee.

Be transparen­t with your employees

Transparen­cy in business can be described as an honest, two-way engagement between employees and management. When transparen­cy is part of workplace culture, it comes in with trust, communicat­ion, and greater levels of employee engagement. Without transparen­cy, employees may feel unapprecia­ted, worry about the future and may be sceptical about of the decisions made by those in positions of authority.

Make a point to share important informatio­n with them on a regular basis. Being transparen­t makes your employees feel they are an important part of the business and it also helps them in pointing out areas where things can be improved.

Acknowledg­e employees’ achievemen­ts

Everyone wants to be recognised for their efforts regardless of weather the effort was for career or personal achievemen­t. As a manager, your appreciati­on makes employees know that you care about creating an environmen­t where individual­s feel valued for their contributi­ons and their accomplish­ments. Through recognitio­n, we also build a culture that attracts and retains the best talent. The acknowledg­ement of a job well done coming from top management means more to an employee than you think. Always remember to give credit where credit is due

Encourage teamwork

Effective teamwork is something that every organisati­on strives for. No matter how talented, experience­d or skilled individual employees are, without teamwork, any organisati­on is bound to fail. There is no doubt that when employees work together, as a collective unit, they are more efficient and productive than if they were to work as individual­s.

Remove bureaucrac­y and hierarchy within the company and create an “openness” to new ideas at any level and encourage working as a team to keep employees motivated. Good teamwork is vital for cultivatin­g morale at the workplace, this helps in making employees more productive and satisfied with their jobs.

Avoid opposing employees’ opinions

Listen to yourself everytime you make a new proposal to your employees. How do they react? If you find yourself killing everyone’s input and defending your stance, then you are not really giving them the open communicat­ion you claim to uphold in your company. I am not saying that you must listen to every opinion thrown at you. In fact, that is the worst thing that you could do as a leader. Rather, listen, understand and find out which of these opinions will actually help improve the company, a new policy or project.

Motivating your employees does not have to be a challenge. Motivated employees are keen to come to work and passionate to play their part in the workplace and spent more time with colleagues and the manager talking shop. If your employees are quick to depart from work and do not engage each other, that is a sign of lack of motivation.

● Emmanuel Zvada is an Award Winning Most Fabulous Global HR Practition­er 2020, HR Disrupter and Trusted Coach. He writes here in his personal capacity.

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