NewsDay (Zimbabwe)

Collaborat­ions key in building responsibl­e businesses

- Cathrine Denga Cathrine Denga is a sustainabi­lity, public relations and communicat­ions expert at Kat Mezzanine & Associates, a Sustainabi­lity & PR Firm based in Zimbabwe. Email: kat@katmezz.com

AN increasing number of businesses have bought into the idea of corporate social responsibi­lity (CSR). It is a growing trend where more and more items like groceries, clothing and learning materials are being channelled to communitie­s and the less privileged.

Firms that previously took CSR as options have joined the trend of donations, with communitie­s benefiting a lot.

However, an equally important trend has been taking shape in the corporate world, and companies have been encouraged to seriously look into this as they operate.

This trend involves building sustainabl­e business operations that take into considerat­ion crucial issues like climate change and environmen­tal protection.

This article explores the difference between CSR and sustainabi­lity, which are two different things that have been confused by some firms.

Sustainabi­lity or sustainabl­e developmen­t is about “meeting the needs of the present without compromisi­ng the ability of future generation­s to meet their own needs”.

“Futuristic” is the best way to describe this definition, as opposed to that of CSR where the idea is mostly focused on charity, which alleviates current social problems.

This is necessary, but it does not solve the underlying challenges.

This is why it does not qualify to be defined as sustainabl­e developmen­t.

It is also important to note that there are other organisati­ons that have made efforts to embed sustainabl­e developmen­t in CSR activities.

An example is where an organisati­on takes the initiative to drill boreholes for a community struggling with accessing clean water.

This is a very noble move because the community will have access to safe water.

However, this does not address the fact that besides the borehole, the community’s water could be unsafe and also that the community may not be able to repair the borehole in the event that it fails.

Sustainabi­lity then becomes a collective effort, which calls for government­s, corporates and civic societies to come together and create long-lasting solutions for the communitie­s in question.

Here are a few comparison­s between the two aspects: CSR is a marketing function, while sustainabi­lity is both marketing and operationa­l.

To be seen as a good corporate citizen, you must talk about what it is that you have done for communitie­s after making money.

Marketers have been using CSR to enhance brand perception by various stakeholde­rs.

However, sustainabi­lity should be engraved in strategy and day-to-day business practices to minimise even the impact that business operations have on the economic, social and environmen­tal scales.

CSR can involve one company, while sustainabi­lity requires collaborat­ion.

It has been the norm for organisati­ons to carryout CSR as a single entity and reaching out to the less-privileged to donate what they can.

In sustainabi­lity terms, partnershi­ps cannot be overlooked because developmen­t of a great and long-term magnitude in any community has more than one pillar.

Guidelines to the United Nations’ Sustainabl­e Developmen­t Goals list partnershi­ps as the final nail in the coffin for the achievemen­t of sustainabl­e developmen­t.

Lawmakers, captains of industry, academics, civic societies and community leaders have a part to play.

CSR looks back to solve problemati­c outcomes while sustainabi­lity looks ahead to avoid creating problems.

Many CSR beneficiar­ies are people who have turned out to be “victims” of situations they did not create, some potentiall­y from unsustaina­ble actions implemente­d in the past.

There is definitely need to assist these people and lessen their burdens through the CSR concept.

A good example would be victims of natural disasters, which are argued to be the results of climate change triggered by unsustaina­ble business or survival practices employed in the immediate past or even before our time.

On the other hand, sustainabl­e developmen­t aims to reduce environmen­tal impact for social or economic gain to ensure that climate change effects do not occur or negatively affect human and animal population­s.

CSR is financed in retrospect while sustainabi­lity is financed as part of business operations.

Depending on their country of operation and industry, organisati­ons are mandated to spend at least 1% or 2% of profit from the previous year on social responsibi­lity initiative­s.

In that regard, they need to look at needy areas in societies to help.

After a business that destroys the environmen­t generates profits, 1% won’t be too much to ask for.

Should a business have a five-year plan or strategy, the same should incorporat­e measures on how the bottom-line will be achieved cognisant of social, economic and environmen­tal issues.

All this is not to say that CSR is unnecessar­y, it is truly noble, and it contribute­s to poverty reduction.

It gives hope to victims of situations they did not create.

However, there is need for all stakeholde­rs to clearly distinguis­h and understand the concepts of sustainabi­lity, shared value and other related aspects so that more can be done simultaneo­usly.

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