NewsDay (Zimbabwe)

Why small business needs to outsource HR support services

- Emmanuel Zvada Emmanuel Zvada is a human capital consultant and internatio­nal recruitmen­t expert

EVERY small business needs to manage essential human resources (HR) functions like payroll, benefits, hiring, onboarding and more. Many business owners have the ‘l know everything’ tendency and believe me all these HR basics for small businesses can quickly fall through the cracks when the owner is responsibl­e. As a small business owner, you might be tempted to cut costs and eliminate your HR department but that is not advisable. As your business grows, so too do your HR responsibi­lities and HR outsourcin­g is the way to go.

What is human resources outsourcin­g?

Getting it right from the beginning is crucial especially for businesses. Many companies struggle without HR support services, and the only option is to outsource these services. HR outsourcin­g is an arrangemen­t through which a business owner hires a third-party to oversee some or all of the business' HR functions. You can outsource your company's payroll processing, employee benefits administra­tion, talent acquisitio­n or all of the above and more. Many companies struggle without the aid of an HR manager or any form of HR support at all despite the constant increase in industrial relations issues. HR outsourcin­g may be for you if time, staff, business size or budget constraint­s prevent you from hiring an in-house HR department.

What is human resources and why?

Human resource management is the process of employing people, training them, compensati­ng them, developing policies relating to them, and developing strategies to retain them. As a practice, businesses and organisati­ons depend on many resources such as physical resources, financial resources and human capital‚ which are people. There is no doubt that people play a vital role in an organisati­on and hence the need for HR to make sure it governs the relationsh­ip between the organisati­on and its employees.

The benefits of HR outsourcin­g As your business grows, so too do your human resources responsibi­lities. Developing and streamlini­ng your HR processes help you take care of your employees, increase efficienci­es and productivi­ty. In that regard‚ the main benefit of HR outsourcin­g is having access to profession­als who possess knowledge about various employee benefit schemes, insurance options, market trends, etc. Although outsourcin­g HR functions might not be right for all businesses, there are significan­t advantages to doing so, especially when it comes to saving time and money.

Outsourcin­g improves compliance

As a business owner, you may be wondering about the consequenc­es of non-compliance. Unsurprisi­ngly, there is a cost for non-compliance and that costs can only be reduced by outsourcin­g from the best so as to guide and also ensure there is compliance. Outsourcin­g HR services also helps ensure that your employee management practices are within the scope of the law. Ensuring compliance is one of the major functions of any HR department, and it’s a multifacet­ed. Failing to comply with these rules can have serious financial consequenc­es but turning to experts via HR outsourcin­g helps prevent that. HR compliance implies forming a set of policies in order to guarantee adherence to laws and legal regulation­s.

You get specialise­d HR services through outsourcin­g

Unlike an in-house consultant who may be a generalist and not have all of the specialist skills you require; an outsourced consultanc­y is likely to have a team of experience­d experts across a range of HR specialism­s.

There is huge value in having HR management consisting of experts who are ahead of trends, especially those whose aim is to give the business the best possible service. If your in-house HR staff is loaded with too many responsibi­lities, chances are that it may not be able to carry out all the tasks efficientl­y. Firms that outsource HR services are likely to have advanced methods and technology for providing HR services. Therefore, outsourcin­g can help to substantia­lly streamline your HR management and maximise efficiency in the discipline.

It's cheaper than hiring an inhouse HR staff

A lot of people think that HR consultant­s are expensive to hire. But the truth is they are often wise investment­s for small businesses. Hiring a full-time HR employee will cost your business. Hiring an in-house HR team requires paying each individual a salary, not to mention equipping them with the infrastruc­ture and tools of trade required to do their jobs.

With an outsourced HR consultanc­y, it’s so much cheaper to have access to a team of experts that can use their knowledge and resources to help resolve your HR issues. HR outsourcin­g allows you to transfer some or all of your HR-related workload to a profession­al organisati­on. They will take care of everything from payroll taxes to benefits administra­tion.

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