NewsDay (Zimbabwe)

AI revolution­ising journalism: Time newsrooms jump on board

- Silence Mugadzawet­a is the digital and online editor at Alpha Media Holdings. He writes here in his personal capacity.

EVEN before the digital transforma­tion wave has gone full circle, news publishers are grappling with a new wave of technology threatenin­g their existence. Debates and discussion­s on artificial intelligen­ce (AI) and how it will impact journalism have taken over almost every journalism gathering, clearly highlighti­ng that AI is revolution­ising the field of journalism, resulting in vast opportunit­ies to improve efficiency, accuracy and audience engagement.

Newsrooms will continue tackling complex tasks like data analysis, content curation and personalis­ed delivery through AI integratio­n. Furthermor­e, the introducti­on of AI in journalism marks a significan­t shift in the way news is gathered, produced and disseminat­ed, hence transformi­ng the industry’s landscape.

However, it is vital for publishers who have not yet introduced guidelines on how to use AI in the newsroom to quickly do that.

Benefits of using AI in newsrooms

Efficient data analysis: AI helps newsrooms analyse huge amounts of data quickly. This allows for indepth research and creation of compelling content. This is advantageo­us when it comes to reader revenue.

Personalis­ed content delivery: With the rising demand for content that resonates with audiences, personalis­ed content has become the daily bread for progressiv­e publishers. By capitalisi­ng on AI algorithms, publishers will deliver tailored content targeted at individual audiences, enhancing reader engagement and satisfacti­on.

Automated content generation: Some newsrooms have shown that it is possible to generate news articles, summaries and reports as well as streamlini­ng the content creation process. What this does is that it facilitate­s and allows journalist­s to focus on in-depth reporting and analysis, giving audience quality journalism with context. But challenges exist and publishers ought to be aware of them and strengthen policies that may need to be reviewed from time to time.

Challenges of using AI in newsrooms

Biased algorithms: There is a possibilit­y that AI systems may catalyse bias. This affects accuracy of news coverage and recommenda­tions. And, with the growing trend of declining trust in news, publishers may need to put checks and balances in place to retain credibilit­y.

Data privacy concerns: There have been growing concerns over issues related to personal data protection and user consent in data processing related to the use of AI in journalism. However, many government­s have put guidelines for data protection in place, and these can be followed by publishers. Publishers are also at liberty to create data access policies that assure audiences their data is safe. Consent has to be a priority.

Future of AI in newsrooms

There have been a number of stories of successful AI integratio­n in news reporting, including real-time transcript­ion. Transcribi­ng is a particular headache, especially when faced with looming deadlines and newsroom pressure. Thus, AI-powered software has the ability to transcribe live events, interviews and Press conference­s, facilitati­ng rapid news updates.

Automated fact-checking is another form of integratio­n in news reporting. This is necessitat­ed by algorithms that can easily and accurately verify the authentici­ty of informatio­n, enhancing the credibilit­y of news reporting.

It is clear, AI is generating change in newsrooms, and there is potential for publishers to maximise what it has to offer.

So far, no research has been concluded on whether or not AI will replace journalist­s, although it will impact certain tasks in the newsroom. Research has, however, concluded that AI-generated content still needs a human eye to filter in order to mitigate potential inaccuraci­es and issues like bias. This means there is a growing demand for more training targeted at journalist­s for capacity building.

Many newsrooms lack expertise in AI. This has led to an atmosphere clouded with fear, halting any possibilit­y of innovation linked to AI in some newsrooms. It is, therefore, necessary for news leaders to start investing in AI because it is not going away.

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 ?? ?? Silence Mugadzawet­a
Silence Mugadzawet­a

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