The Standard (Zimbabwe)

How to make commercial arbitratio­n e cient

- WITH JACOB MUTEVEDZI

WHO among us does not wish to escape substantia­l litigation budgets and clogged courts? Parties can hardly be faulted for seeking out a swift and cost- effective mechanism for resolving their commercial disputes. Handled carefully, commercial arbitratio­n frequently turns out to be a quicker, more flexible, and cheaper alternativ­e to litigation. Left to inexperien­ced practition­ers, however, arbitratio­n can easily become a fool’s errand. There is an assortment of practical steps which, if religiousl­y applied, often result in an efficient and cost-effective arbitratio­n. This article explores specific techniques whose applicatio­n can yield efficiency, minimize expense, and guarantee a quick resolution at every stage of arbitral proceeding­s.

1. Appointing the right arbitrator

Invest some time in conducting a rigorous background check in order to select an arbitrator with the right expertise, personalit­y and experience. It is a truism that every arbitratio­n award is made by a human being, or a panel of them, each with his or her own background and experience­s. It is, therefore, imprudent to pay little or no attention to this kind of due diligence. The process of appointing an arbitrator commences at the point when parties draft an arbitratio­n clause. It is at that point that parties should determine, for instance, if they want their future dispute to be resolved by a lawyer, an architect or chartered accountant. Research on arbitrator­s’ biographie­s is mandatory and one can even request feedback from those who have previously dealt with a particular arbitrator. The internet can be a treasure trove in this regard. Choosing the right arbitrator will save you time, money and even tears.

2. Hiring experience­d lawyers

People usually choose arbitratio­n because of its reputed economy and efficiency. Yet the twin benefits of being cheap and efficient are often lost when parties appoint inexperien­ced lawyers. Inexperien­ced lawyers have a knack for unnecessar­ily applying time-wasting litigation processes. While both arbitratio­n and litigation are adversaria­l proceeding­s, fundamenta­l difference­s exist between the two. Appreciati­ng these difference­s will go a long way in yielding a cost- effective presentati­on of a case.

Lawyers without arbitratio­n training have a tendency to treat arbitratio­n in the same fashion that they handle court litigation. This almost always results in requests for voluminous discovery, pedantic adherence to adjectival law and unnecessar­y motion practice. To avoid these drawbacks, it is important to conduct due diligence or even ask counsel if they have experience in handling arbitratio­n proceeding­s.

3. Reducing discovery to what is necessary

Discovery of evidentiar­y documents should be confined to what is necessary. Discovery costs often comprise a substantia­l portion of your litigation budget. Arbitratio­n should not be held to ransom by this unduly extensive approach to discovery. The parties can even agree on an arbitratio­n clause which stipulates that discovery will be limited to what is reasonable. However, even if there is no such clause, it is in the best interests of the parties and the duty of the arbitral tribunal to come up with a discovery schedule that is restricted to the exchange of informatio­n necessary to enable the arbitrator to understand and fairly decide the case. Interrogat­ories or requests for admissions are seldom appropriat­e.

4. Attending the preliminar­y hearing

Attendance at the preliminar­y conference is a must. This hearing gives you an opportunit­y to figure out the arbitrator, ascertain the other party’s position and contribute to the developmen­t of the case schedule. The pre-arbitratio­n hearing presents the first opportunit­y for the parties to make their positions known to the arbitrator and to discuss a case schedule. It is not true that only lawyers are supposed to attend a preliminar­y hearing; clients are allowed to attend. Nowadays travelling costs are no excuse because these meetings can be conducted online.

5. Curtailing the duration of hearings

Oral hearings often comprise the most costly part of arbitral proceeding­s. This cost can be considerab­ly reduced if the parties set reasonable limits on the scope or duration of hearings. Restrictio­ns of this nature usually encourage the parties to focus on the most relevant witnesses. In appropriat­e cases, parties can agree that their disputes will be determined on the basis of documents alone provided, of course, that they can also stipulate that the arbitrator­s can determine, after consultati­on with the parties, that a hearing is appropriat­e.

6. Staying within your budget

A cost-benefit or return-on-investment analysis is critical in deciding whether or not to pursue arbitratio­n. Parties should instruct their attorneys to come up with a budget which they will regularly update throughout the various phases of the case. Generally, and barring special circumstan­ces, your arbitratio­n decisions should be guided by traditiona­l cost-benefit or return on investment analyses.

7. Being profession­al and efficient

Lawyers play an indispensa­ble role in ensuring that the arbitral hearing is completed as efficientl­y as possible. It is wise to impose time limits. Bundles of evidence should be indexed and paginated and copies must be provided to all the participan­ts. Slides or other such demonstrat­ive visuals can be effective presentati­on tools. Both counsel and witnesses should avoid making faces and producing irritating sounds like groaning, scoffing or giggling when an opponent is presenting its case. When rendering testimony, parties should direct their comments to the arbitrator and avoid unwarrante­d arguments with lawyers during cross-examinatio­n.

8. Confining yourself to the facts

Arbitrator­s are usually experts on the subject matter in dispute. They tend to pay attention to the facts of your case than to generalize­d pleas for fairness and equity. Arbitrator­s seek to appreciate how your case fits into a framework which they have already experience­d. It is, therefore, advisable to present your claims in the clearest way possible and to focus on illustrati­ng how the particular facts of your situation warrant relief. The trick is to focus on the key issues in dispute. Generalise­d pleas for fairness or equity seldom impress the arbitrator.

Conclusion

Following the tips and techniques detailed above will increase the efficiency, minimize expense and ensure a quick resolution at each step of the arbitral hearing.

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