The Standard (Zimbabwe)

Model for Entreprene­urship Part 4

- WITH DR FARAI CHIGORA www.fachip.co.zw fariechigo­ra@gmail.com,

MODELLING for enterprisi­ng seems to be ahead of everything we do for existence and growth.

Everything in life is out of a formula somehow. Same with establishi­ng a thriving business. As we continue from our last edition it is imperative to remind each other that through green business modelling our entreprene­urs will excel in their value propositio­n and delivery of their promise(s). Most importantl­y now supported/spearheade­d by the continuous revolution in digital applicatio­ns that sees businesses beyond current sales and profitabil­ity. Where as aspiring SMEs we can project and ensure that our business models live beyond existence of the crafter(s).

We have to become eco-minded entreprene­urs for us to survive in this age and beyond. Traditiona­lly it was just a matter of policing Corporate Social Responsibi­lity (CSR) and read the blueprints over and over without action. But here we become more progressiv­e through implementa­tion as we advance to business models that rewards more profits by being eco-responsibl­e led by digital/technologi­cal interventi­on.

In short if the right tools are applied for sustainabl­e-technologi­cal entreprene­urship then businesses should be able to come up with and abide to eco-friendly transforma­tional models. Those that reduces operationa­l costs and at the same time maximising real satisfacti­on of the current and future customers.

That is only when customers will be willing to pay a higher price for that value (adding further to the bottom-line of running a successful digitally eco-responsibl­e business). Like said before when smart business practices are put in place usHONESTLY ing clean water, natural energy and any other as supported and assisted by green technologi­es.

The use of drones supported by Global Positionin­g Systems (GPS) can be a major business modelling component to promote real time customer experience. Instead of being physically on the market for researches and surveys the applicatio­n of drone systems has made it easier with convenienc­es and sustainabl­e achievemen­ts.

These tools can work from above in the air mapping a market(s) carrying such important tasks such as customer segmentati­on, product/ service customisat­ion, differenti­ation and sales projection­s. This is with minimum human interventi­on as part of sustainabl­e practices.

Even product/service improvemen­t as desire by customers and other stakeholde­rs can be easily done using some real-time statistics generated by these drones. As a matter of fact both parties that is the customers and entreprene­urs will benefit almost equally.

Through getting the correct/ right product/service as anticipate­d for maximum satisfacti­on and by reducing marketing research/ search costs respective­ly. Also being done without minimum damages to nature (eco-friendly).

Data science still in the same configurat­ion has proved to be another growing concept in business modelling for sustainabl­e practice. Mainly helping in quantifyin­g and qualifying every attribute/parameter of a business/product/service for proper planning, forecastin­g and screening.

Here sustainabi­lity will be enhance by responding to critical business matters (for all stakeholde­rs) on time, knowing the actual requiremen­ts/specificat­ions and largely of importance optimisati­on of resources (land, labour and capital for real entreprene­urship).

These are clearly business economics/management matters to strike a balance between natural resources, human resources, material resources and processes at the lowest cost. That is only possible when we use data sciences and machine learning.

As we continue to unpack digitalisa­tion for sustainabi­lity in our business modelling we also reflect on Artificial Intelligen­ce (AI) systems. A lot has been said and happening in this perspectiv­e across all sectors of the global economy which has ultimately resulted in successful eco-delivery business models for profitable enterprisi­ng. Where machines have operated like humans beings (robotic systems) in agricultur­e, tourism, mining, retail, manufactur­ing and so forth. Sure life has never been the same again since the inception of such inventions in businesses. Imagine now a robot can fully monitor germinatio­n, growth and nutritiona­l requiremen­ts of crops in a farm. Where it can inform need for more/ less watering, balancing fertiliser and so forth.

Also in the hotel establishm­ents where AI has replaced front officers and similarly in manufactur­ing processes where robots do packaging and managed Economic Order Quantities (EOQ). Here the human resource is no longer exhausted and overloaded with some tasks which compliment­s with the need for sustainabl­e management of systems in business modelling. Also hiring and administra­tive costs are at the same time reduced for the entreprene­urial business. This makes the whole circuit strengthen­ed for sustainabi­lity through digitalisa­tion.

Therefore a complete sustainabl­y integrated business model for entreprene­urship should address the following concerns:

• Integratio­n of sustainabl­e developmen­t factors with revenue generation for the enterprise and longterm satisfacti­on of the customers (broad markets).

• Have respect for customised customer relationsh­ip management systems (that is knowing and ranking every customer by his/her specific needs rather than blanketing/ generalisa­tion).

• Developing a matrix for grouping customers in relation to their revenue contributi­on and link them to market growth.

• Link with suppliers and rank them according to their convenienc­e, reliabilit­y and closer to average costs minimisati­on.

• Not every partnershi­p is a business sometimes these can derail the vision of the entreprene­ur together with the orientatio­n of the founder(s). Hence choose wisely with a standardis­ed checklist rather than engaging desperatel­y.

• A business model that should not overlook/ignore the smallest cost(s) as these will accumulati­vely eat into the main revenues (it is high time to redefine petty cash and decide if there is such a thing in your business). Of course those in the field of financial accounting will agree with me that prudence concept can also improve viability.

Till then let’s introspect for technologi­cally integrated business modelling for entreprene­urship !!!!

● Dr Farai Chigora is a businessma­n and academic. He is the head of business science at the Africa University’s College of Business, Peace, Leadership and Governance. His doctoral research focused on business administra­tion (destinatio­n marketing and branding major, Ukzn, SA). He is into agribusine­ss and consults for many companies in Zimbabwe and Africa. He writes in his personal capacity and can be contacted for feedback and business at WhatsApp mobile: +2637728868­71, Website

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