Vehicle insurance made easier with yakO!
YAKO! is a revolutionary digital insurance service which allows anyone to purchase third party motor insurance instantly using a mobile device such as smart phone, tablet or feature phone ( kambudzi). In a bold move, FBC Insurance has repackaged yakO!, introducing new and exciting features.
Commenting on the new product, Patrice Chikuyo Head of Business Development said the revamped yakO offering has been exceptionaly designed to provide relevant solutions to customer needs in the current environment.
The novel service will enhance FBC Insurance Company’s competitiveness in the third party motor Insurance space and across the entire motor vehicle insurance sector.
"YakO! was initially launched on January 27 2020 as the first major group digitalisation initiative just before the commencement of the Covid-19 lockdown. The innovative service has been enhanced with new value-added services.
yakO! now allows our customers to pay for Zinara Licence discs and they have different local payment options for their convenience.’ The issuing of licences is also now complemented with free delivery of the licence disc to customers, bringing more convenience to the insuring public. Upon purchasing of their insurance and Zinara Licence, a client is now able to receive their Zinara Licence disc at their selected delivery address. He also added that the enhanced digital insurance service now offers hospital cash back benefits for clients if they get hospitalised.
"In the event that a registered policy holder is involved in an accident with a registered and insured vehicle. yakO! will pay daily cash benefits to the policy holder should they spend more than 48hrs in hospital due to a bodily injury caused by the motor accident. The Hospital cash plan is aimed at covering incidental expenses incurred during hospitalisation which are normally not covered under health insurance, " he added.
All registered owners of private cars, commercial vehicles, buses, motorcycles, trailers and caravans can buy third-party vehicle insurance and Zinara licence disk using yakO!
Anyone can access the newly enhanced digital insurance service by dialling *220# wherein they have an option to choose between Banking Services and Insurance Services. Clients must enter Option two i.e. Insurance Services to access the Insurance platform. They must select the Third Party option and proceed with the instructions. Other insurance options appearing on the menu are not yet live. One can also access yakO through Noku the FBC digital assistant on 0776 670 211 via the WhatsApp platform.
Vehicles that qualify for this platform are those registered in Zimbabwe which are not exempt from paying third party insurance. It covers motor vehicles for a minimum period of four months or one term. All in all, yakO! comes with customer-driven benefits which are not available on traditional insurance services offered by traditional insurance players.
The motoring public can now enjoy free Zinara licence disc delivery, free Hospital Cash Plan Policy, convenience through purchasing instant insurance anywhere anytime, 24 hours a day/7 days a week.
A subsidiary of the FBC Holdings Group, FBC Insurance is the first company in Zimbabwe to introduce usage-based insurance through MyDrive. The insurance company continues to be a leader in providing customer-driven and innovative services as part of the FBC Group's digitalisation.