The Zimbabwe Independent

HR policies, procedures: What you need to know

- MeMory Nguwi

HUMAN resources policies and procedures refer to a set of core principles or philosophi­es about how an organisati­on wants to manage the various facets of its human resources practices and how such practices would be implemente­d practicall­y.

Put differentl­y, human resources policies embody the beliefs an organisati­on has about how it should manage human resources practices.

The procedures accompanyi­ng such policies are an instructio­n to the managers on how to implement the policies or comply with them. They are often written as stepby-step logical guidelines on how managers implement the policies.

The policy and procedures manual is a comprehens­ive roadmap the management team may follow in its day-to-day human resources administra­tion. It explains the "why," "when," and "where" of all of the company's human procedures.

Human resources policies provide a documented direction for how a wide variety of human resources issues should be addressed within an organisati­on.

They comprise a statement of fundamenta­l concepts and the rights and obligation­s of employees and supervisor­s. One advantage of having human resources policies and procedures is ensuring fairness, equity, and uniformity in applying human resources policy and resources practices in an organisati­on.

They also can aid in the protection of the organisati­on against legal claims. Despite this, the most important factor in determinin­g a policy's efficacy is not how well it is drafted but how effectivel­y it is communicat­ed and implemente­d, particular­ly by the target audience of such policies; the line managers.

The human resources policies and procedures are always developed based on what the organisati­on wants and how the human resources can contribute to achieving such goals.

I want to emphasise that the human resources policies and procedures are developed for the managers. They guide managers on how they can comply with the core human resources practices that the organisati­on aspires for.

The same human resources policies and procedures, when translated for the benefit of the generality of the staff members, are called a Staff Handbook.

They are a summarised version of the human resources policies and procedures. The purpose of a Staff Handbook is to give employees a glimpse of the various policies in the organisati­on and how employees can benefit.

Why policies , procedures important?

Human resources policies and procedures provide a systematic approach to human resource administra­tion (good for all supervisor­s and managerial guidance).

The policy manual serves as a communicat­ion tool for these members of management, helping to explain rules and procedures. The human resources policy manual is a book that managers may use to help them implement corporate policies.

The policy document comprises extensive, detailed human resources policies and procedures covering all stages of human resource management.

Human resources profession­als are responsibl­e for providing direction and assistance to employees and ensuring that the company meets its goals and objectives.

HR policies and procedures help an organisati­on operate efficientl­y and effectivel­y while complying with workplace activities' laws and regulation­s.

When human resources policies and procedures are developed well, it minimises non-compliance with statutory requiremen­ts and internal guidelines.

When employees have questions about their rights or the procedures for a given problem, they usually turn to their human resources department.

Other areas where human resources policies and procedures are crucial include shaping an organisati­on's culture, hiring practices, and employee relationsh­ips.

They define the rules and regulation­s that help ensure employees' safety, comfort, and productivi­ty. They also help keep employees in the loop and motivated, providing them with informatio­n about their workplace and the organisati­on's direction.

HR policies and procedures will likely increase trust in an organisati­on's human resources practices. Employees would know upfront what to expect in a particular situation or incidence.

Managers are likely to have confidence when dealing with human resources issues. It frees the time of human resources profession­als as most of the human resources issues can be handled at the line manager level within the guidelines provided in the human resources policies and procedures.

In addition, HR policies can speed the decision-making process by ensuring that clear advice is easily available to satisfy a variety of issues.

The good news is that significan­t research points to the positive business impact of well-drafted and communicat­ed human resources policies and procedures.

•To

be continued next week

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