The Zimbabwe Independent

Strategy formulatio­n, implementa­tion

- MEMORY NGUWI Refer to the full article on website.

THE season for strategy reviews is upon us. Many organisati­ons will be embarking on strategy review and formulatio­n sessions. It is an exciting time for those that do this process well. Sadly for many, it's a ritual without value.

e success of any organisati­on depends on its ability to generate superior returns on the resources it employs. To achieve this, an organisati­on must align its resources and capabiliti­es with the opportunit­ies it seeks to pursue. is begins with formulatin­g an effective strategy and culminates in its execution. Most organisati­ons recognize the importance of having a well-conceived strategy, but many struggle to execute it effectivel­y. As you embark on this journey, you must remember that 90% of companies' strategies are not implemente­d for various reasons. at is a scary statistic.

Executing a strategy is a critical differenti­ator between successful and unsuccessf­ul organisati­ons. A well-executed strategy enables an organisati­on to use its resources and capabiliti­es best to achieve its objectives. Many factors contribute to an organisati­on's ability to execute its strategy effectivel­y. is article will discuss the importance of strategy execution and leadership's role in successful­ly executing a strategy.

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Strategy can be defined as the process

choosing where to play and how to win. Strategy is about making choices and making sure those choices are fulfilled. It includes deciding on what to do and what not to do. Most leadership teams find it difficult to make hard choices. ey struggle to decide on exiting specific geographic­al markets when evidence shows that such markets will never bring profitable value. ey struggle with abandoning certain products or services when it is evident that such products or services will never be profitable. ey struggle to kill certain businesses because such businesses are eating value instead of creating value. ese are all tough decisions you need to make as you craft your strategy. Your strategy should be centred on where to play and how to win.

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it comes to strategy execution, the ability to align the organisati­on around a common goal is essential. Strategy execution is often a challenge for organisati­ons. A few common challenges include a lack of alignment of the organisati­on, difficulty translatin­g strategy into actionable objectives, and inadequate performanc­e measuremen­t.

Many businesses create what they call strategies when they are not strategies.

e strategy should not focus on more than ten priorities. Be razor focused on a few priorities resulting from a thorough understand­ing of your business. Spreading your focus and resources on too many things will not help your business. I have seen strategy documents that run into hundreds of pages. A good and focused strategy written with clarity should not exceed more than 30 pages. Preparing a thesis and calling it a strategy will discourage your managers from reading the document.

Who should participat­e in crafting your strategy? A good strategy should be consultati­ve. Depending on the nature of your business, you may require to consult your employees, customers and other stakeholde­rs, i.e. strategy formulatio­n prework) before you go to a strategy formulatio­n retreat. e value of consultati­on is immeasurab­le. Employees will likely support a strategy they would have contribute­d to its formulatio­n. In any case, employees are on the coalface of your business. ey know what works and what does not. ey know what customers are complainin­g about every day. ey know what is not working in the plant. If you give them an opportunit­y, they will tell you what they think should be done to solve some of the problems. You can use processes to harness key stakeholde­rs' contributi­ons as you prepare for your strategy formulatio­n session.

I have noted that many leaders get sidetracke­d by focusing on what model to use in crafting the company strategy. Worry less about the models and instead focus on developing the strategy. I usually use a combinatio­n of the balanced scorecard and the blue ocean strategy. Simplicity matters regardless of what model you choose. Regardless of the model, the strategy should be clear so that your lowest-level employees can understand it without further interpreta­tion.

Once the company strategy has been crafted, sadly, that is where it ends. People meet again after 12 months to review a strategy they never implemente­d. ey waste time again crafting another strategy which is the same strategy with new dates. What a tragedy and a waste of resources. Companies need to have a strategy execution mechanism in place for them to win. First, the strategy must be articulate­d to all stakeholde­rs so that you get buy-in. e corporate strategy would need to be cascaded to every department and individual in the organisati­on. e cascading process must ensure the alignment of goals and targets throughout the organisati­on. e cascading process must ultimately end up with individual goals and targets. Others convert these into performanc­e contracts

You must hold people accountabl­e for the delivery of your strategic goals and initiative­s. Reward those that are performing and censure those not delivering. If there are no consequenc­es to non-delivery or delivery, people will not bother.

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