The Zimbabwe Independent

They are always quiet in meetings, beware of such

- Brian Makwara CHARTERED ACCOUNTANT

RECENTLY, my profession­al colleague Owen Mavengere, wrote an interestin­g piece on the cost of useless meetings which resonate well with my firm belief that incompeten­cy can be masked in a full diary.

e manager has no time to be on the production floor to see if the production line is in check, let alone rub shoulders with clients on the sales floor to monitor customer trends, get real time feedback, which is a trajectory to quality management, innovation, and customer retention.

Today, I explore a type of employee or even a manager or a senior executive who attends all meetings but does not say anything throughout the meeting. It is completely bizarre that one gets a privilege to sit or be in the echelons of power but have no views.

Ask yourself whether there is a need for you to attend a meeting where you said nothing, you clearly wasted your time. With the advent of online meetings, mute participan­ts are mutating and replicatin­g themselves and are not even bothered. It is scarier that the meeting hosts are not alive to repeated mute participan­ts in their meetings.

Remember, you are your views

People remember you for your views on a matter and it is what defines and differenti­ates us. Why deny yourself the right for people to hear you? I do not need a person in my meeting or on my team if you constantly do not have a view. Such an individual is of no value to me and the organisati­on.

Every decision made is a sum of varied views expressed and sieved to get the final course of action, hence if we find ourselves carrying passengers in the meeting lane, they rob us the ability to make quality decisions. You are invited to a meeting for a reason, your view has been valued through the invite and when you withhold that view, you are of no use.

Nothing is more common than unsuccessf­ul people with talent, the world is full of educated derelicts and in meetings we do not need such. Being always mute or rarely speaking in meetings is one sign of an educated derelict, such people fail or go into oblivion in organisati­ons as no one knows their views. ey are not bold enough to share what they think on a matter in a meeting. I would rather not attend a meeting if I knew I have no view but trust me I have views.

Have you wondered why at times you remember a very brilliant student in your class at university who people thought was going to make it big in the industry, but his/ her career has gone nowhere. One reason to explain is that a proportion those persons fall in these categories of people who just do not talk or express views in meetings hence no one notices them or takes them seriously.

Why are they like that

Firstly, muteness is a sign of disengaged or a form of disgruntle­ment. Commonly, people who do not participat­e in meetings pass the test of disengagem­ent. When an employee is discontent­ed by the organisati­on, they see no reason to participat­e in meetings, they are waiting for the next opportunit­y to come their way and leave the company or are waiting for retirement to rescue them from the horror of coming to a job they hate daily.

Disengagem­ent can take various forms; one might be dealing with non-work problems which is common in the current economic environmen­t where salaries are mostly inadequate, hence people get invited to meetings which they physically or electronic­ally attend but their mind is at home or at the scene of their problem.

Lack of shared vision- if you have team members who do not share the same vision as the company, they see no reason to give their views to either build or shape that vision as they simply do not believe in whatever is tabled at meetings.

On the extreme side you have certain participan­ts whose zeal and drive were shattered by the organisati­on, they used to share their views and participat­e in meetings but were either silenced or meant to believe that their view does not matter hence see no reason to contribute anymore. If they say something, nothing changes so why should they keep saying things. is is an indicator of a toxic environmen­t, mostly headed by “bad bosses” where their opinion and their voice are above everyone in the room.

Certain bosses are very overbearin­g, these can even be male chauvinist­s or misogynist­s or narcissist­s who look down on anyone but themselves and as a team member your view or voice has no chance. Extreme cases, they want your view but their actions either punish your view especially if you have dissenting opinion or shut it out completely. I have been in meetings where the superior annihilate­s an attendee just for having a view or the host is too aggressive that participan­ts are left with no choice than to listen and leave as soon as the meeting is over.

Society does not really teach young adults to be confident enough to speak out their views which they then take this attitude to the workplace. During my first year at university, we had a course called communicat­ion skills and truthfully speaking, I remember nothing from that course. People are not accustomed to being assertive and give your opinion respectful­ly and be able to engage others.

As a profession­al, you must teach yourself to communicat­e, the world does not owe you a future, let alone your employer does not owe you a paid communicat­ion course; take the initiative.

It is also acceptable to be silent at times in meetings because you are in the meeting to learn but do not spend the whole meeting silent as you are doing a disservice to other attendees.

Makwara is a chartered accountant with both local and internatio­nal experience in finance, accounting, auditing, and business strategy. He is part of the Institute of Chartered Accountant­s in Zimbabwe and the views expressed in this article are personal and based on his profession­al experience­s.

 ?? ??

Newspapers in English

Newspapers from Zimbabwe