The Zimbabwe Independent

Role of industry bodies in combating insurance fraud

- Tarupiwa Tarupiwa tarupiwa is the emeritus re executive director (bbs hons (uZ), mba (uZ), aCii (uK), FiiZ).

the role has mainly been limited to running fraud awareness campaigns and recommendi­ng review of security features on motor vehicle insurance cover notes. in south africa they have establishe­d the south african insurance Crime bureau (saiCb – 2008). its role is to address organised fraud and crime in the shortterm industry.

nonetheles­s, insurance industry share clients and service providers with other sectors and hence ultimate objective is to create a joint initiative for financial services sector (www. saicb.co.za). in Canada, there is the insurance Crime prevention bureau which collects informatio­n and carries out investigat­ions.

in the british Columbia there is the traffic statutes amendment act 1997 which says that any person who submits a motor vehicle insurance claim that contains false or misleading informatio­n may on the 1st offence be fined C$ 25,000, imprisoned for two years or both. on the 2nd offence the insured may be fined C$ 50,000, imprisoned for two years or both.

in the united Kingdom, a major portion of Financial services act 1986 was intended to help prevent fraud while there is also the serious Fraud office (1987) whose aim is to improve the investigat­ion and prosecutio­n of serious or complex fraud cases.

The Fraud act of 2006 also specifical­ly defines fraud as a crime. penalties for fraud include likely imprisonme­nt of up to 10 years, a fine or both. The fullest proof method of combating this fraud menace is by means of a shared national or even better internatio­nal database.

These should contain data on all reported claims as well as informatio­n not only on persons found guilty of fraud, but also on suspicious cases and on modus operandi of known criminal syndicates. For it is in market-wide co-operation that criminals beat us. They have better resources, better technology, and share informatio­n amongst each other. We on the other hand are reluctant to share informatio­n with competitor­s. Yet co-operation amongst us as insurers, with the involvemen­t of law enforcemen­t agencies, will avoid unnecessar­y duplicatio­n of effort and ensure more efficient use of limited resources.

in conclusion the issue of insurance Fraud and fighting it is not easy but a very costly exercise. The cost of insurance fraud comes through when the effects of the acts of the few are felt by many through increased premiums, reduced profitabil­ity of insurers, corporate or insurance failure, insurance bankruptcy amongst several.

Fraud also adds to the cost of doing business and disadvanta­ges the insured.

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