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Business Traveller (Asia-Pacific) - - CONTENTS -

I am a Di­a­mond mem­ber with Cathay Pa­cific (CX), which trans­lates into Oneworld Emer­ald sta­tus. I was trav­el­ling in econ­omy with Malaysia Air­lines from Kath­mandu to Kuala Lumpur with my par­ents (MH115 on Jan­uary 1).

I was told I wasn’t al­lowed to bring a guest with me into the lounge, be­cause the lounge in Kath­mandu is not a Oneworld lounge, but a con­tract lounge.

I would like to clar­ify if that is in­deed the case, be­cause I have never en­coun­tered this pol­icy be­fore: on Oneworld’s web­site, it says Emer­ald and Sap­phire mem­bers may in­vite one guest to join them in the lounge as long as the guest is also trav­el­ling on a f light op­er­ated and mar­keted by a Oneworld car­rier. Where the site talks about lounges, it refers to lounges of­fered by Oneworld air­lines, not op­er­ated by Oneworld air­lines, and does not ex­clude con­tract lounges.

In the end, I de­cided not to travel on my CX Di­a­mond card, and ac­crued on Eti­had in­stead. I was told I could not have lounge ac­cess if I chose not to in­put my Oneworld mem­ber­ship onto the sys­tem and ac­crue some­where else, be­cause the ground han­dling com­pany needs to match the records for the num­ber of lounge passes of­fered with the pas­sen­ger records – which was fine by me, but I was rather sur­prised to dis­cover af­ter I landed that the pri­or­ity lug­gage tags on both pieces of lug­gage (which had been at­tached to the lug­gage at check-in) had been re­moved (pre­sum­ably af­ter my at­tempts to rea­son with the check-in staff on the lounge guest pol­icy). Name and ad­dress sup­plied

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