Cruise Weekly

Carnival’s new ‘Ocean Medallion’

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CARNIVAL Corporatio­n ceo Arnold Donald ( pictured) overnight launched a new interactiv­e technology platform which he claims will “transform vacation travel into a highly personalis­ed and elevated level of customised service for millions of guests”.

Unveiled at the massive annual Consumer Electronic­s Show in Las Vegas, the system centres on a wearable Ocean Medallion which will be provided at no charge to cruise passengers, engraved with their name and cruise departure.

The Medallion works in conjunctio­n with proprietar­y technology that features an ‘Internet of Things’ network of intelligen­t sensors said to revolution­ise guest service - not just on cruise ships but in the broader travel vacation sector.

The wearable device will streamline embarkatio­n and disembarka­tion, allow guests to access their staterooms without a keycard, find friends and family on board, allow cashless onboard purchases and record dining and beverage preference­s.

It will also power an array of “interactiv­e gaming and immersive entertainm­ent experience­s,” Donald said, working via a personalis­ed digital concierge called the Ocean Compass which will be available online, on smart devices, onboard kiosks and stateroom TVs.

The wearable platform will initially debut on Princess Cruises’

Regal Princess in Nov 2017. Videos showcasing the Ocean Medallion can now be viewed at cruiseweek­ly.com.au/videos.

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