Cruise Weekly

IMPORTANT VIKING ANNOUNCEME­NT

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The world may have changed, but our commitment to our travel partners remains the same.

With this in mind, we’d like to share the latest news from the world of Viking - because we know you’re inundated with a lot of informatio­n right now, and we want to keep things simple:

Cruise Operations Update

As part of our ongoing commitment to doing the right thing for our guests and staff, we will be extending our temporary suspension of all cruise operations to 30 June 2020. Agents and their clients affected by this change have been contacted with further details.

Peace of Mind to Plan

Our risk-free guarantee means your clients can change or postpone their cruise anytime up to 24 hours before departure if they have an existing booking or make a new booking before 30 April 2020. You can learn all about our cancellati­on policy by clicking here.

Working From Home

We are doing everything we can to help the recovery process; this includes self-isolation. Our sales team and call centre is now working from home, and you can reach us on the same number 138 747 during our regular hours of operation which are 9 am to 6 pm. While we are experienci­ng some internet and technical challenges we hope you can bear with us if we don’t reply as quickly as usual.

Like the legendary Vikings before us, we know that the best way to survive the storm ahead is together. You are part of the Viking clan, and we will stand by you as we navigate these uncharted waters and hope this update helps you in the days ahead.

THANK YOU FOR YOUR ONGOING SUPPORT AND PARTNERSHI­P.

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