NCL hits a home run

NORWEGIAN Cruise Line (NCL) has unveiled its Home-Based Hub, a support nucleus for mobile trade partners.

The platform offers a dedicated contact with the Norwegian team for travel agents who operate from their home, via a centralised contact within the cruise line’s local office.

The Home-Based Hub will be overseen by Business Development Executive AUNZ Jacinta Baker, who will manage support services including product and system training, promotions support, personalised agent incentives, collateral, events and marketing opportunities.

“We have developed what we believe is a best practice engagement program for all home-based agents, be them independent or part of a larger consortia group,” said Director of Sales AUNZ Damian Borg.

“Consistent and clear communication will be the backbone of this initiative, as we strive to amplify the provision of information more seamlessly to home-based partners.

“This is provided as an extra layer of support in addition to our team of territory Business Development Mangers who will remain the local point of contact in market for trade partners.”

Trade partners can contact Baker through the line’s Book-aBDM platform, available HERE.

The Home-Based Hub is one of a number of resources and innovations Norwegian has rolled out recently, including Book-aBDM, and a dedicated Australia and New Zealand Partners First Facebook group (CLICK HERE), keeping agents up to date with the cruise line.

Oct has also seen Norwegian launch its successful Walk for Wellness challenge (CW 21 Sep), with participants collectively reaching London on the world map on Mon, walking a total of 40,000 kilometres - the halfway mark for the challenge.