Led astray by failing system

ATRIP on Sunday to the MCG from Southern Cross Station should have been a simple thing. I had checked online about a metro train service that would take me through to Jolimont to watch my daughter complete the Melbourne Marathon.

Allowing plenty of time, I did the wise thing and checked at the information booth, where I was told to go to a different platform to the one I thought.

I met other travellers doing the same and they, too, said they had been advised to go to a different platform.

Together we boarded a train to Flinders St and on to Jolimont . . . or so we thought.

When we arrived at Flinders St, the train proceeded to return to Southern Cross, where I, along with my disgruntled friends, disembarked and had to reboard another train 25 minutes later.

We eventually got to our destination.

We are being encouraged to use public transport . . . but the correct information needs to be given in order to make it work.

It should be a simple thing for staff to be able to read the timetable and impart details. Apparently not.

J. Illingworth,

Geelong