Strong quar­ter for NBN

Geelong Advertiser - - BUSINESS BEAT -

NBN Co says it is on track to com­plete the roll­out of Aus­tralia’s broad­band net­work by 2020, af­ter adding 708,000 new homes and busi­nesses to its sys­tem and more than dou­bling rev­enue in the Septem­ber quar­ter.

Most of the growth in new cus­tomers comes on the back of a lift in fi­bre-to-the-node (FTTN) con­nec­tions, with the num­ber of FTTN users now ex­ceed­ing fi­bre-to-the-premises (FTTP) users, the com­pany said yes­ter­day.

The govern­ment-owned busi­ness reached a to­tal of 6.4 mil­lion premises as of Septem­ber 30, up from 3.2 mil­lion homes and busi­nesses at the same time last year, help­ing net­work rev­enue more than dou­ble to $405 mil­lion, com­pared to $181 mil­lion recorded a year ago.

Ac­tive uses also rose, lift­ing to 2.96 mil­lion at Septem­ber- end, com­pared to 1.38 mil­lion a year ago, while op­er­at­ing ex­penses grew to $502 mil­lion, from $430 mil­lion last year, due to in­creased labour and di­rect net­work costs on the back of the ex­pand­ing net­work.

A Telecom­mu­ni­ca­tions In­dus­try Om­buds­man re­port in Oc­to­ber found that NBN com­plaints were ris­ing at a faster rate than the num­ber of users, with 16,221 fault com­plaints from 2.44 mil­lion NBN users in 2016/17.

Chief ex­ec­u­tive Bill Morrow said the com­pany would in­tro­duce new pro­cesses and tools to iso­late prob­lems and iron out the con­sumer is­sues.

NBN Co hopes to add 11.6 mil­lion home and busi­nesses to its net­work and 8.1 mil­lion premises on an NBN pow­ered plan with a re­tail ser­vice provider by 2020. It is also tar­get­ing to reach $4.9 bil­lion in an­nual rev­enue.


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