ITunes crashes im­me­di­ately

Mac Format - - MAC SOS -

I’m strug­gling with iTunes 11.3; it crashes back to the desk­top within a minute of open­ing up. It makes no dif­fer­ence whether I try play­ing a song or just leave it idle – the re­sult’s the same. I’ve tried re­down­load­ing iTunes sev­eral times, but this hasn’t helped. Nathan Van­na­monde Sud­den and cat­a­strophic fallingsover like this are nor­mally a re­sult of the iTunes li­brary file get­ting cor­rupted. iTunes main­tains the li­brary in two files: ‘iTunes li­brary.itl’ and ‘iTunes li­brary. xml’, both in ~/Mu­sic/iTunes. The XML file is there as a sort of ref­er­ence point and to al­low com­pat­i­bil­ity with other ap­pli­ca­tions, but the ITL is the one that iTunes ac­tu­ally uses in­ter­nally and this is the one that can get cor­rupted. To force iTunes to re­build this file, you need to delete the ITL file and then move (not copy) the XML file to the desk­top. Now start iTunes and choose File > Add to Li­brary. Se­lect the XML file on the desk­top. iTunes will use this to cre­ate new XML and ITL files in your iTunes folder – hope­fully this time with­out the cor­rup­tion. It’s a good idea to dis­con­nect from the in­ter­net while you are do­ing this be­cause oth­er­wise your pod­casts can go berserk try­ing to down­load all the episodes you al­ready have. Also, there are some pref­er­ences that aren’t in the XML file, like the sync set­tings for your iOS de­vices, which you’ll have to redo man­u­ally.

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