Fix Ap­ple Mu­sic prob­lems

Ap­ple Mu­sic is im­prov­ing, but you might need help with com­mon is­sues

Mac Format - - IMPROVE -

When it comes to teething prob­lems, Ap­ple Mu­sic has had more than its fair share. The in­con­sis­tent user in­ter­face is the least of its prob­lems: un­pre­dictable bugs in playlists, the Beats 1 ra­dio sta­tion, and the oc­ca­sional dis­tress­ing re­port of lost meta­data and tracks give pause for thought.

The good news is that Ap­ple is on a dead­line: Ap­ple Mu­sic picked up 11 mil­lion users in its first month thanks to its free three-month trial pe­riod – users it could lose in Oc­to­ber if it doesn’t get its house in or­der. It’s al­ready tak­ing steps to fix the ser­vice, too: iOS 8.4.1 came out half­way through Au­gust, and iOS 9 will be out by the time you read this. The for­mer fixed ir­ri­ta­tions such as Ap­ple Mu­sic ig­nor­ing at­tempts to mark a song play­ing on Beats 1 as ‘loved’.

There are still prob­lems, though. The only way to get off­line tracks from Ap­ple Mu­sic is to turn on iCloud Mu­sic Li­brary; that fea­ture is the­o­ret­i­cally bril­liant: be­sides off­line tracks, iTunes com­pares your lo­cal li­brary to Ap­ple’s own, and it makes match­ing ones avail­able to play on all de­vices signed into your iCloud ac­count. How­ever, many peo­ple are find­ing that songs are mis­matched, or that they get the wrong ver­sions. If you own an un­bleeped ver­sion, say, it might be over­writ­ten with a cen­sored one.

Some are also find­ing al­bum art­work is miss­ing or wrong. Mean­while, adding mu­sic to playlists is still fairly con­fus­ing, par­tic­u­larly com­pared to other ser­vices such as Spo­tify. We’re op­ti­mistic about Ap­ple Mu­sic in the long run. For now, these work­arounds should help you to smooth things out. Dave Steven­son

Ap­ple Mu­sic in all its glo­ri­ous, po­ten­tially bug-filled glory – though there are things you can do to fix it.

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