Mac Format

Cliff edge

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Well, El Capitan has arrived – and thanks to all the prep work you have done to help us, so far so good. However, there is some odd behaviour out there, not all of it related to El Capitan, I suspect. Can you help?

No matter what I do I am unable to get my iMac (late 2013 27-inch) to connect with my iPhone 5s or my iPad 2 over AirDrop. Both of the iOS devices connect via Bluetooth to each other, non-Mac devices such as my car and remote speakers. I have tried all the usual routes, but oddly when I look at it in System Preference­s it says that Bluetooth is switched on – when I check it says that ‘Bluetooth (Discoverab­le)’ is turned off. I am not sure how I can change this. From the internet I note that AirDrop is proving a problem and I have tried some of the solutions posted, but none have worked.

I have a bit of an issue with Adobe Reader as it keeps opening up in the Dock. I have tried all the suggestion­s you put in the mag and it is not checked in Users and Groups. When I try and drag it off the Dock it jumps back on, and no matter what I try I cannot install Flash – yes, I know you said it is resource hungry but that is not a problem on my Mac. Uninstall and reinstall?

As for iOS 9.0.2, whilst is Spain recently I kept getting a message in Mail to tell me to reconfigur­e the server, but how on earth do you do that away from home? There was not a problem with non-iCloud mail such as Google but Mail was so problemati­c that I had to ditch it and use Google.

I believe that I am fairly tech savvy and if I am having these issues I suspect others are too. I know that if there is an OS glitch Apple will fix it eventually and I suspect that if they don’t you guys will tell us how to. Keep up the good work. David Simpson Christian Hall says… We’ve been having the same issue with AirDrop here – even on a clean install of El Capitan. The quantity of forum posts suggests that it’s common. We hope OS X 10.11.1 – in its third beta now – will fix this. The Bluetooth issue might be a different thing – we had similar problems in Yosemite in the past.

The iCloud mail issue sounds like a temporary network issue. We’ve had a couple since launch, though they seem to have fixed themselves.

Regarding Adobe Reader, it sounds like it’s still open – is there a light below its icon? Does it show up (and can you quit it) in Activity Monitor?

 ??  ?? El Capitan hasn’t been all plain sailing for some.
El Capitan hasn’t been all plain sailing for some.

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