A mys­te­ri­ous over­lay

Mac Format - - APPLE TALK -

My wife’s iPhone 5s has a strange fault. In Mes­sages, the mes­sage box has a grey box over­laid on it, with three ze­ros at the right side. You can type with the key­board but you can’t see what you are typ­ing. Restart­ing the phone tem­po­rar­ily fixes it. What’s go­ing on? Should I ask O2 to swap it? Mike Ri­ley

The phone is fine. The 0:00 dis­play is the timer for an au­dio mes­sage. The last up­date to iOS seems to have in­tro­duced a bug that trig­gers this fea­ture in­ap­pro­pri­ately – pos­si­bly the al­go­rithm that de­tects when you lift the phone to your ear is now a bit too sen­si­tive.

There are three work­arounds. The first is to dou­ble-click the Home but­ton and swipe up on Mes­sages’ thumb­nail, which clears its tem­po­rary data. When you open the app again, the timer box will be gone. Se­condly, be­fore you type any­thing in the mes­sage box, you’ll see a mi­cro­phone icon in­stead of the Send but­ton; hold a fin­ger on this to get rid of the timer over­lay.

Fi­nally, for a more per­ma­nent so­lu­tion, go to Set­tings > Mes­sages > Au­dio Mes­sages and switch off Raise to Lis­ten.

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