How to Tailor actions for spam and scam calls

1 Explore Hiya’s options

Go to Hiya’s Options tab; this is where you can access the app’s frequently asked questions (FAQ) page, contact its support team by email, and, most crucial of all, tailor how you want the app to respond to suspicious calls.

2 Block spam

For low-threat calls (those classified as spam), you can choose whether Hiya should alert you by adding a yellow sign next to the caller ID on the incoming call screen, or simply block spam by default and direct it to voicemail.

3 Defend against fraud

For calls that pose a higher risk to you, such as those from fraudsters or other malicious individuals, you can also choose to send them to voicemail too, or be given a clear warning with a red ‘no entry’ sign on the incoming call screen.