Mac Format

Recovering trashed emails

- by Colin Heaton

QI was clearing out loads of emails, but inadverten­tly selected all instead of just the messages I had originally selected. I was puzzled when those messages promptly vanished from my iMac, which connects to the same iCloud account. How can I get the trashed messages back?

AWhen you keep your mail in iCloud, changes made on one connected system alter what’s stored in iCloud, thus what all other devices see. This is good, because it means that all your devices can access your latest incoming messages, and you can reply to them using any device. But it also means that deleting messages removes them from iCloud and all devices connected to it.

If you’re using Apple’s Mail or another mail client which keeps Trash, you could of course retrieve your messages from the Trash before they are automatica­lly removed from that – a setting made in Mail’s Preference­s, in the Accounts item, and Mailbox Behaviours tab. If they’ve been emptied already, then your only chance is to retrieve them from the most recent backup which you made before deleting them.

If you’ve been using Time Machine, this should be straightfo­rward. Time Machine does back up what you have stored in iCloud, unless you specifical­ly exclude it from doing so. If you don’t have a recent backup, then I’m afraid that your messages have gone.

 ??  ?? If other means of accessing Time Machine backups fail, you can always recover individual messages and attachment­s from your backups.
If other means of accessing Time Machine backups fail, you can always recover individual messages and attachment­s from your backups.

Newspapers in English

Newspapers from Australia