IOS software
Swipe away your touchscreen troubles and rekindle your love of Apple’s mobile devices Reconnect to your mobile network
Q
After I updated my iPhone XR to iOS 16.1.1, it shows No Service as its status. How can I reconnect it to its network? byMARKJONES
A
If you’re out of the country and relying on roaming, ensure Data Roaming is enabled in Settings > Mobile Data. Then, wherever you are, check that others nearby connected to the same network have a strong signal. If your phone still has no service, turn it off, wait 10 seconds or so, and turn it back on.
It’s possible that you didn’t get notified of, or apply, a network provider update. Before you can receive that, you’ll need to connect your iPhone to a Wi-Fi network. Then tap Settings > General > About. If there’s an update available, it should be offered there. That’s also a good opportunity to check the SIM information at the foot of that section, which should include your network and its service provider.
Further network settings are given in Settings > Mobile Data, which should be turned on at the top. If it’s not, turn it back on to restore service. The last step to consider is resetting your network settings, which will also reset all Wi-Fi networks and passwords, and any VPN, so it isn’t something to try casually. To do that, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Be particularly careful there to avoid resetting your entire iPhone. After taking those steps, you’re best arranging for help from your provider, if possible from its nearest shop. They should be able to confirm your account status and run further checks as needed.