Sound & Vision

I just installed GeForce driver 388.31, and my motherboard sound stopped working. I did all the usual things— changing default sound device, uninstalling sound drivers, rebooting, and so on. I found a workaround by using the audio jack on my Asus display, driven by my GPU, but hardly optimal.

– Rona Matllow

EXECUTIVE EDITOR ALAN DEXTER RESPONDS: It sounds as though your audio drivers have defaulted to the HDMI output supported by your graphics, as opposed to the one that was on your motherboard. The standard response here is to go to the Sound settings in the control panel, and make sure you have headphones/ speakers selected as the default playback device, and not the Nvidia Output option. However, as you’ve said you’ve already checked this, it is probably down to a driver conflict. The solution here is to uninstall your current audio drivers, then reinstall them again (you’ll find the drivers on Asus’s website).