Mercury (Hobart)

Tourism the apple of our isle

Tasmania must sustain the charge, write Carl Harris and Paul Liggins

- Carl Harris is managing partner, Tasmania, and Paul Liggins is partner, Deloitte Access Economics.

TOURISM is a cornerston­e of Tasmania’s economy and it’s booming.

Following years of stagnation, we have had five years of steady growth, culminatin­g in 1.3 million people visiting Tasmania in the 12 months to June.

Just over a million visitors were from interstate, with the remainder from overseas.

Almost exactly half of Tasmania’s visitors come for a holiday. The rest are on business or visiting friends or relatives, with a small number attending a conference or convention.

From an economic perspectiv­e, interstate and overseas visitation are the most critical. All the visitation and spending is pure upside, because it is diverted from spending outside Tasmania. Local visitation is important, especially outside the summer peak and when locals visit Tasmania rather than going interstate or overseas. But some local tourism will simply represent money diverted from other local activities, rather than being additional.

Tourism now represents around 5.1 per cent of the Tasmanian economy, up from about 4 per cent in 2011.

So why has overseas and interstate Tasmanian visitation grown so much?

Certainly government and the local tourism industry have done some things very well. Tourism Tasmania’s strategic marketing plan has been highly successful, and efforts to promote Tasmania as a destinatio­n outside of the summer peak have been pivotal.

Some of Tasmania’s tourism resurgence is due to factors outside the Government’s remit. A lower exchange rate has made it relatively more attractive for Melburnian­s or Sydneyside­rs to come to Hobart rather than go overseas. Increasing affluence in South-East Asia and elsewhere is also important. With the rise of a middle class, spending by Chinese visitors in Australia has grown fivefold in the past 10 years. Other fastgrowin­g tourism markets include India and “nontraditi­onal” areas of Europe.

In a small market like Tasmania, single investment­s by the private sector can have a big influence on overall visitation — the opening of Mona in 2011 and investment­s by the Federal Group and Rob Pennicott, to name a few, have been important.

But the increase in tourist numbers has meant that visitor facilities, particular­ly in the South and East, are becoming stretched.

While the private sector is starting to increase hotel capacity in Hobart to cater for this growth, particular­ly at the top end of the market, much accommodat­ion, including on the East Coast, is ageing. And without the recent surge in short-stay accommodat­ion, enabled by platforms such as Airbnb, capacity constraint­s at peak times would have been even greater.

Like other state government­s, the Tasmanian Government has an essential role to play in promoting Tasmania and providing tourism infrastruc­ture — good roads, appropriat­e signage, modern airports and ports. Yet unlike some other states where a higher proportion of tourism offerings are provided by the private sector — theme parks, shopping facilities and theatres — much of Tasmania’s attraction ultimately traces back to its natural beauty and unspoiled wilderness. Our other key attraction to tourists — our world-class produce — also relies on the natural environmen­t. In an increasing­ly crowded and industrial­ised world, visitors’ views of Tasmania as being clean and green is becoming steadily more valuable.

This means the Tasmanian Government needs to be more active in enabling tourism and providing infrastruc­ture than other state government­s. This

includes investing in walking tracks, car parks and RV facilities, viewing points, informatio­n centres, and huts and shelters. It also means Tasmania’s natural beauty and environmen­t, and strong brand image, needs to be guarded and preserved.

Potential left field threats to the tourism industry, which could come from pest, disease or a major environmen­tal incident, must be avoided. Entities such as Biosecurit­y Tasmania, the Environmen­t Protection Authority and other regulators are not sexy and high profile, but must be well funded and working well with the private sector and the community.

Finally, industry and government need to continue to work together to ensure tourism experience­s remain fresh and new. The recently announced low-interest loan scheme for upgrades to accommodat­ion businesses is a great start; a similar scheme for non-accommodat­ion tourism businesses would also have merit. A focus on creating visitor experience­s outside of Hobart and the East Coast would spread the benefits more evenly across the state, and most importantl­y, give visitors a reason to return in future.

This all might sound expensive, but the benefits of tourism are clear. Our research has shown that for every dollar spent on tourism promotion, more than $6 is returned to the Tasmanian economy. Let’s make hay while the tourism sun shines.

Much of Tasmania’s attraction ultimately traces back to its natural beauty and unspoiled wilderness.

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