A partnership based on trust

CARER Solutions Australia offers true flexibility, choice and control.

It can be hard to find an NDIS provider that backs up its promise, delivers service face-to-face and maintains an ongoing individual relationship with each client.

Carer Solutions Australia does just that.

In the seven years since opening, Carer Solutions has referred to participants as their “partners” as opposed to “clients”, and it is a unique partnership.

Carer Solutions Australia understands that we all identify home as our sanctuary, and that having the right to choose every day who we want in our homes is critical.

Carer Solutions also provides the flexibility to choose when partners want and need care with no restrictions, offering you and your family the freedom to live your life, your way.

Having control and full responsibility day to day involves choosing your own support workers, setting your support workers’ duties, rostering and, importantly, weaving in the activities that you want to undertake, when you want to.

Hobart resident Judy Bowerman said she found Carer Solutions Australia to be extremely helpful with her NDIS journey for her daughter, Tania.

“With their help I have had the opportunity to selfmanage her plan and to choose my own support workers, which is very important to me as I have had negative experiences in the past,” Judy said.

“The social workers I have chosen are very special people who Tania has formed a lovely relationship with, and she looks forward to her outings with them.

“Now when Tania is away from home it gives me more time to work in my small business.”

She said Care Solutions Australia takes away the burden on her by paying her support workers’ wages, superannuation, taxes, insurance and more.

“They pay all my NDIS invoices from other day support services,’’ Judy said.

“In partnering with Carer Solutions Australia, we have full control of Tania’s NDIS funding.”

CSA prides itself on exceptional customer service, as well as being able to offer its service statewide in Tasmania.

The organisation celebrates the trusted bond that exists not only between a support worker and the partner, but also their extended family.

This extends to being accommodating in their approach to meeting with participants, which takes place in person where they feel most comfortable.

Relationship manager Amanda Williams said: “It is our goal to truly understand how we can help someone to live their best possible life, and to build a real relationship with our partners that gives them peace of mind that their care needs are being met.” Phone Care Solutions Australia on 1300 729 839 or email care@carersolutions.com.au