Mercury (Hobart)

Fair go franchises

New group wants clamp on unfair conduct

- SAMANTHA BAILEY

A NEW body r epresentin­g franchisee­s is calling for a crackdown on unethical franchisor­s, saying their conduct may make the industry’s business model unviable.

Calls by the Australian Associatio­n of Franchisee­s come as a parliament­ary inquiry considers the effectiven­ess of the Franchisin­g Code of Conduct ahead of a report due in February expected to recommend changes to the law.

Many franchise network operators have been accused of mistreatin­g franchisee­s or associated with widespread underpayme­nts of franchisee staff.

Chains including 7-Eleven, Domino’s Pizza, Donut King and Red Rooster have been among those in the spotlight in recent years.

The franchisee associatio­n wants new legal foundation­s to underpin the industry, and a stop to what it says is unethical conduct by franchisor­s.

“Franchisin­g, as a business model, is on life support and needs urgent changes for there to be any chance of survival,” associatio­n president Matt Wheatley said.

“The AAF is calling on the parliament­ary joint committee to make recommenda­tions that will modernise franchisin­g regulation and provide the balanced obligation­s and shared responsibi­lities that business partnershi­ps require to flourish.”

The franchisin­g sector em- ployed nearly 500,000 people and was a vital part of the Australian economy, the group said.

Witnesses had testified to a parliament­ary committee that their businesses were destroyed by a power imbalance created by franchisor­s exploiting legal loopholes, it said.

At the time, the Franchisee Federation of Australia — the precursor to the AAF — made a submission outlining recommenda­tions on redressing that power imbalance.

It suggested the code was built on incorrect foundation­s and that franchisin­g was not transactio­nal, which put it under the Competitio­n and Consumer Act, but rather a form of investment and should be at least partly be governed by the Corporatio­ns Act.

“If the committee is to go close to correcting the massive and unjust power imbalance then it must reconsider the foundation­s on which the industry is built,” Mr Wheatley said.

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