Inside view of ambulance ramping

ON Wednesday I was admitted by ambulance to Accident and Emergency at the Royal Hobart Hospital. The wait for the ambulance was two hours but on arrival at the hospital I counted eight ambulances parked side by side so the reason for the delay was obvious. Initially I was ramped in a corridor.

The paramedics were kind and attentive, making sure I had water to drink once the nurse had given approval. All the paramedics must wait with their pa- tients until official handover to the department.

That meant nine ambulances and 16 paramedics were unable to go on to other cases needing their attention. This is a shocking situation given that some patients could be critically ill.

At no time did the paramedics show their frustration with this hopeless situation. After a move to a more comfortable bed in another corridor and eventual transfer to a cubicle I was seen by a doctor. I was so impressed by the quality of care I received but even more by the unfailing good humour of all staff in the A&E department.

Despite the difficult conditions the staff show wonderful teamwork and camaraderie. I congratulate you all for working so hard under such difficult conditions and I thank you for your kindness and patience.