Ra­dio host phar­macy back­lash

Pharmacy Daily - - NEWS -

A SYD­NEY ra­dio host who com­plained on so­cial me­dia about hav­ing to wait for a phar­macy pre­scrip­tion has been roundly crit­i­cised, with her Face­book post now re­moved af­ter a com­pre­hen­sive on­line smack-down. Kristie Mercer from Ki­isFM

(pic­tured from an im­age in the phar­macy on her In­sta­gram ac­count) posted a video say­ing “I have to en­ter­tain my­self be­cause there’s a 15-minute wait on get­ting a script...what the f***? Like, I’m sorry, what is the hold up on the process?

“Like, what is hap­pen­ing? I can see the medicine be­hind you, it’s like two me­tres away. :ust grab it off the shelf and press print on the old sticker printer, slap it on and away we go,” she com­plained in the post which was viewed over 60,000 times be­fore be­ing taken down.

“My the­ory is that they want you to walk around and buy lots of ex­tra things,” she al­leged.

The post pro­duced an im­me­di­ate re­sponse from doc­tors and phar­ma­cists, slam­ming Mercer’s ig­no­rance of the pro­cesses re­quired in­clud­ing check­ing names, Medi­care de­tails, med­i­cal his­tory and drug in­ter­ac­tions.

One phar­ma­cist com­menter said “it’s loud ig­no­rant voices like this that un­for­tu­nately changes the per­cep­tion of phar­ma­cists and phar­macy as a pro­fes­sion.

“There is a rea­son why phar­macy is a recog­nised univer­sity de­gree...

“‘Slap­ping a sticker on it; com­pletely un­der­mines the roles and re­spon­si­bil­i­ties we have as phar­ma­cists to pro­vide a duty of care to ev­ery sin­gle per­son that walks through our doors.

“We need to re­view dosages, in­ter­ac­tions and con­traindi­ca­tions etc, re­gard­less if they are ũust ‘right be­hind us on the shelf’ or not,” the phar­ma­cist wrote.

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