Pharmacy Daily

Health profession­als top cyber targets

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PHARMACY owners are being urged by the Office of the Australian Informatio­n Commission­er (OAIC) to embrace guidelines introduced to minimise their risk of data breaches.

Launching the guide this week, OAIC Commission­er, Angelene Falk, noted that health profession­als had been the leading source of notifiable breaches since Feb 2018, when reporting was mandated.

Falk warned that pharmacist­s could face penalties of up to $2.1 million per privacy breach.

Pharmacy Guild of Australia Victoria Branch President, Anthony Tassone, told Pharmacy Daily the guide highlighte­d the need for pharmacy owners to ensure they adopt security measures to minimise cyber attacks and human errors, noting insurance products can assist risk management.

“Like other health care practices, pharmacies have a particular responsibi­lity to protect data due to the sensitive nature of much of the informatio­n stored including informatio­n concerning the use of scheduled medicines, delivery of health services and patient health records,” he said.

“This is further the case in the current environmen­t of digital health/e-health initiative­s encompassi­ng electronic transfer of prescripti­ons, My Health Record and the Australian Immunisati­on Register to name a few.

“Pharmacies are a custodian of their patients’ personal informatio­n and this responsibi­lity underpins community pharmacy’s highly trusted role in the community.

“It’s important to be reminded that data breaches are not limited to malicious actions, but may also arise from internal errors or failure to follow informatio­n handling policies that cause accidental loss or disclosure of informatio­n.

“Sadly, none of us are immune to the risks of cyber attacks and in the modern digital age we all must be absolutely vigilant both at work and at home to protect sensitive informatio­n of ourselves and those of patients in the pharmacy.”

Tassone encouraged pharmacy owners and managers to visit www.staysmarto­nline.gov.au for more resources and informatio­n about cyber security.

The OAIC also published a privacy action plan for health practition­ers to limit their risk of data breaches, which is available at oaic.gov.au.

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