Sigma to roll out new booking system
SIGMA Healthcare is set to roll out Healthengine’s pa ent appointment management system (PAMS) across its five pharmacy brands, under a new partnership announced this morning.
Franchises under the Amcal and Guardian Pharmacy banners will be the first to launch the PAMS to take bookings for AstraZeneca and Moderna COVID-19 vaccines, as well as appointments for a range of other health services, with Discount Drug Store, PharmaSave and WholeLife pharmacies to be given access to the system in the coming months.
Through the system Sigmabranded stores are set to gain exposure to Healthengine’s 4.3 million users.
Welcoming the new deal, Amcal and Guardian Head, Kurt O’Brien, described the Healthengine service as “best-in-class”.
“Via this new and exci ng partnership, we are delighted to offer our retail partners best‐in‐ class scheduling and appointment management systems to help our busy teams make the most of their days – and deliver strengthened customer value,” he said.
“Despite the turbulence and disrup ons caused by the COVID‐19 pandemic, Amcal and Guardian, alongside our parent network and brand peers, have remained steadfast in our efforts to provide expert advice and superior healthcare support to all Australians.
“This partnership materialises this ambi on, again – by con nually improving and refining our healthcare offering while building upon the success of our already exis ng in‐store services available at Amcal and Guardian pharmacies, na onwide.”
Healthengine CEO, Dr Marcus Tan, said the PAMS would provide pharmacists with access to the latest digital health technology to support online bookings, scheduling and voucher management.
“We are pleased to support the pharmacy sector adapt to the fast moving and evolving COVID-19 vaccina on rollout with a robust technology solu on that works for a single store but also an enterprise grade solu on for a leading group like Sigma Healthcare,” he said.
“Building on our background of suppor ng healthcare providers including GPs, den sts, allied health prac oners and specialists, bringing Sigma’s extensive network of community pharmacies to PAMS and Healthengine’s marketplace will further support the consumer’s healthcare journey and help provide more access points to assist with Australia’s COVID‐19 vaccina on effort.”