What you need to know about your onboard security, safety and health
Qantas security policy
The Qantas Group has a strict policy of denying boarding, or off-loading any passenger who makes inappropriate comments or behaves inappropriately in flight or on the ground. Qantas will not accept any inappropriate comments as “jokes”. Qantas will also seek to recover all costs incurred, including diversions as a result of security incidents, from those involved.
Group-wide security
Security screening is subject to the laws and regulations of the country of operation. The Qantas Group ensures that its passengers, staff and aircraft are safe and secure through an outcome-focused, risk-based approach to security management. Qantas security standards apply across the business, including QantasLink and Jetstar.
A dedicated operations centre monitors global security events 24 hours a day.
Security advice
Pack your own luggage Do not carry any items for another person Carry valuables, approved medication and keys in your carry-on baggage All knives, sharp objects or cutting implements must be packed in checked baggage Security measures can include random frisk search after consent is obtained. Passengers may request privacy and must be searched by a screener of the same gender Important note: Security screening is subject to the laws and regulations of the country of operation.
Full-body scanners
The Australian federal government has introduced full-body scanners at international gateway airports – Sydney, Adelaide, Brisbane, Cairns, Darwin, Perth, Melbourne and Gold Coast Passengers refusing to pass through the scanner will be banned from entering the sterile area or boarding an aircraft for 24 hours Exemptions apply for people with serious medical conditions, infants and small children, and people in wheelchairs As per advice, the energy exposure is comparable to that from a mobile phone several metres away There are no known safety concerns for people with pacemakers and metal implants, or pregnant women