Ask these questions when buying new tech

Whether you’re expanding or upgrading your business systems, be sure to get answers to these queries before you purchase.

What do we need to make our business better?

Keeping your business up to date with the latest gadgets is appealing but you need to ask whether a new piece of technology is worth the investment. Will it boost efficiency? What part of the business will it improve? Is investing in tablets the right choice or are wearables a better option? Will it improve the customer experience? Samsung has a business-specific online portal (samsung.com/au/business) to help you decide on the best set-up.

What are the security features?

There are few business practices more important than protecting your business’s private information and that of your clients. As cloud-based applications grow in popularity and all employees don’t necessarily work in the same office any more, the ability to protect confidential data across networks is even more important. Samsung Knox is built into Samsung’s latest devices and includes features such as advanced encryption to protect customer data and the ability to permanently lock corporate data if a device is compromised.

Is it compatible with our existing technology?

Seeking out technology that’s compatible with an existing set-up will not only save you money and time but also keep IT support staff happy. This applies to integrating across operating systems, apps essential to your business and, of course, email. Samsung devices can be easily integrated with Microsoft Exchange and Microsoft Office – crucial for anytime email access – and Samsung Flow can sync data and activate mobile hotspots with compatible devices. Proper training for your staff will ensure that the uptake of any new technology is seamless, too.